Assurance, Care and Engagement Group
Vision
A Migrant Workforce that is productive, cared for and appreciated by the community.
Mission
In partnership with stakeholders, we protect migrant workers’ employment rights, provide them access to basic healthcare, improve their housing and recreational environment and foster greater acceptance by the community.
We anticipate, prepare for and respond swiftly to contingencies involving migrant workers.
Our logo
The ACE logo depicts the joining of hands of various stakeholders in unison to support the well-being of our migrant workers. The five key stakeholders are connected through a star symbol depicting our shared aspiration to achieve excellence in strengthening the migrant worker ecosystem in Singapore:
- Migrant workers
- Employers and dormitory operators
- Non-Governmental Organisations
- Government agencies
- Community partners
The human symbols represent the whole of society’s efforts in caring for our migrant workforce. The orange represents the resilience of our migrant workers, while the shades of blue signify the trust and partnerships amongst the various stakeholders to forge a strong migrant worker ecosystem.
Our work
We focus on the following key areas:
- Protect the employment rights of migrant workers
- Enhance the living conditions of migrant workers and strengthen the resilience of dormitories against future pandemics
- Enable migrant workers to have access to basic and affordable healthcare
- Enable migrant workers to have adequate and convenient recreation options
- Build partnerships with stakeholders to co-create effective solutions and engender a resilient ecosystem for issues involving migrant workers
- Reinforce preparedness and maintain readiness to respond swiftly to contingencies involving migrant workers
Our structure
ACE Group comprises three hubs:
Operations Hub
Operations Hub focuses on service and operational planning, and implementation of improved housing standards, healthcare support services, and socio-recreation programmes and facilities for migrant workers. This includes onboarding newly arrived Construction, Marine shipyard, and Process (CMP) workers in Singapore, implementing the Primary Care Plan (PCP), supporting public health surveillance as well as managing and developing recreation centres for migrant workers. Operations Hub also oversees contingency planning involving migrant workers.
Plans Hub
Plans Hub leads the strategic planning, transformation efforts, and operation policy development across housing, healthcare, and social planning aspects for migrant workers. It also develops medical response strategies and ensures the clinical and service quality of healthcare services.
Plans Hub oversees communication and engagement efforts and collaborates with stakeholders and partners to support the well-being of migrant workers. It also provides corporate support services, data and ops-tech support, and leads digitalisation efforts to enhance operational capabilities within ACE.
Forward Assurance and Support Teams (FAST) Command
FAST Command directly engages with migrant workers to proactively detect and resolve MOM-related issues for workers. FAST officers are forward deployed to protect migrant workers’ employment rights and manage the impact of migrant workers in the community. FAST Command also drives ground initiatives to engage migrant workers and key partners to support migrant workers’ overall well-being as well as foster acceptance for the migrant workers in the community.
FAST Command is prepared for contingencies involving migrant workers. In times of crisis, the forward-deployed FAST officers will implement control and mitigation measures and address ground sentiments to maintain public order while assuring and caring for migrant workers at the dormitories.