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Scam alert: Phone calls using instant messaging platforms

Suspicious phone calls on instant messaging platforms claiming to be from MOM.

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MOM has been alerted to an incident where members of public received phone calls on the messaging app Viber from an account claiming to be MOM. The profile photo on the fake account showed a picture of the MOM Services Centre.

This is a scam. Members of public who receive such calls should:

  • Be vigilant. If you receive such a call, ignore it.
  • Not transfer any money to the caller, either via remittance agencies, banks or any other means.
  • Not provide the caller with your personal information such as name, identification number, passport, bank account or credit card details, and OTP.

We take such incidents seriously, as they undermine public trust in MOM. If you have information related to such incidents, call the anti-scam hotline at 1800 722 6688.

Find out how to identify and report fake phone calls.