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Work Holiday Pass - After you apply

Collection of Pass

Before the collection of the Work Holiday Pass, the foreigner will need to submit a request to issue the pass via EP Online.

Issue of pass through EP Online

The EP Online is an online portal for selected work pass transactions.

Download the Step-by-Step Guide to Issue Pass via EP Online for more information.


Who can request for the issue of Pass?

  • An authorised third party acting on behalf of the Work Holiday Pass applicant
  • Work Holiday Pass applicant who has a SingPass ID.

Payment of fees

The following fees must be paid to complete the issuance request. You can do so using GIRO (for existing GIRO user), eNETS Credit or Debit.

Fees

The notification letter

After successful payment of the fees, please proceed to print the online notification letter. This notification letter will:

  • State whether the foreigner is required to proceed to the Employment Pass Services Centre (EPSC) for registration of his/her fingerprint and photo-image.
  • Serve as an evidence that the foreigner can continue to stay in Singapore during the validity period of the notification letter for employment/training with the employer stated on the same letter (if any) pending card collection.
  • Be retained and produced by the foreigner, together with his/her travel document, at the immigration checkpoint if he/she needs to leave and enter Singapore subsequently before the card is collected.

Registration at Employment Pass Services Centre

After printing the notification letter, please make an e-appointment for the foreigner’s registration of his/her fingerprint and photo-image at Employment Pass Services Centre. The foreigner must bring along the notification letter and the documents stated in the letter when reporting to Employment Pass Services Centre for documents verification.

Collection of Work Holiday Pass card at the Employment Pass Services Centre

The Work Holiday Pass card can be collected directly at the card collection lobby at Employment Pass Services Centre four working days after the foreigner has registered for his/her fingerprint and photo-image. There is no need to make an e-appointment for card collection.

If a representative is coming on the foreigner’s behalf, a letter of authorisation, indicating both the foreigner and the representative particulars and signed off by the employer is required. Alternatively, please download the Authorisation Form for Card Collection.

The representative must also bring along an official identification document that shows his/her name, NRIC/travel document number and photo-image for verification at the e-appointment for card collection.


Alternative Pass Issue Channel

Issue of Pass through MOM counters at Employment Pass Services Centre

For applicants without a SingPass, please proceed to make an e-appointment for the issuance of the Work Holiday Pass over the counters at Employment Pass Services Centre.

See Step by Step Guide for Appointment for Services at EPSC.

Documents required for collection of Pass

  • In-Principle Approval Letter
  • Foreigner's travel document/passport
  • Completed Declaration Form (if applicable)
  • Work Holiday Pass Programme Employment Survey Form
  • Proof of return in the form of air, rail, ferry or coach ticket.
    The date on the ticket should not be later than the expiry of the Work Holiday Pass
  • A passport-size photograph of the applicant (if applicable)
    Photograph specifications

The foreigner can also register for his/her fingerprint, photo image and make payment of the fees using NETS, cash or Visa/MasterCard.

Fees
Address and operating hours of Employment Pass Services Centre

The Employment Pass Services Centre
The Riverwalk
20 Upper Circular Road, #04-01/02
Singapore 058416

Service Type Appointment Type Monday to Friday Saturday
  • Fingerprinting and registration
Single 8am to 5.15pm 8am to 12.45pm
  • Document verification and card collection (Fingerprinting not required)
Group 8am to 5pm 8am to 12.30pm
  • Issue/renewal of pass at MOM counters
Single 8am to 5.15pm Closed
Group 8am to 5pm Closed

The foreigner or company representative is advised to arrive at Employment Pass Services Centre promptly at the arranged time slot. If they are late for their appointment, they may have to wait longer as those who are on time for their appointments would be served first.

Note: Services rendered at the Employment Pass Services Centre are strictly by appointment only.


Feature of Work Holiday Pass Card

Foreigner issued with valid Work Holiday Pass card carrying his/her fingerprints and facial biometrics and International Civil Aviation Organisation (ICAO) compliant passport can now use the Enhanced Immigration Automated Clearance System (eIACS) at the Singapore immigration checkpoints to facilitate travelling in and out of Singapore.
Last updated on 29 November 2011 03:04:43