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Service is online

Availability
08:00AM to 11:59PM
(Monday to Friday)
08:00AM to 11:59PM
(Saturday, Sunday and Public Holidays)
Including Public Holidays

At a glance

Who can use

Trade unions

Note: A CorpPass account is required to transact with MOM. Apply for a CorpPass account if you don’t have one. More info.

How long to complete form 10 to 15 minutes

What transactions can I do?Show

You can:

  • Request for conciliation assistance on industrial matters.
  • File a claim for recognition on an employer.

What do I need before I can start?Show

To log in, you need:

  • CorpPass. Apply for a CorpPass account if you don’t have one.
  • Your CorpPass admin or sub-admin must assign your CorpPass account:
    1. Log in to CorpPass.
    2. Go to eService Access tab.
    3. Choose Employment Standards Online (ESOL) as one of your company’s eServices.
    4. Assign Employment Standards Online (ESOL) eService to your CorpPass account.

For conciliation assistance, you must provide:

  • Type of conciliation assistance required.
  • Contact details of company and union.
  • Brief description of dispute.
  • Number of employees affected.

For conciliation assistance involving limited representation of employees in managerial and executive positions (Section 30E dispute), you must provide:

  • Contact details of company and union.
  • Details of union member and his employment details. Include union member's employment contract if relevant.
  • Brief description of dispute.

For filing a claim for union recognition on an employer, you must provide:

  • Name and address of company which union is making a claim for recognition
  • Name and contact details of trade union and company representative
  • A PDF copy of the completed Form A - Claim for recognition

I already have CorpPass account. How do I check if I can access this eService?Show

  1. Log in to your CorpPass account.
  2. Go to Assigned eServices tab. You should see Employment Standards Online (ESOL) listed as one of your assigned eServices.

If Employment Standards Online (ESOL) is not listed as one of your assigned eServices, please ask your CorpPass admin or sub-admin to assign the eService to you.

Get HelpShow

For instructions, please read the user guide.

Last Updated: 06 September 2017