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Certificate of Employment Intermediaries (CEI)

If your employment agency is under any of the Comprehensive Licences, key appointment holders and employment agency personnel doing EA work must get the Certificate of Employment Intermediaries.

What is the CEI

The Certificate of Employment Intermediaries (CEI) aims to equip employment agency (EA) personnel with knowledge of employment laws and regulations.

This ensures that EA personnel understand their obligations under the law and are able to advise their clients of their rights and responsibilities.

For more information on the CEI, read the FAQ on CEI.

Who needs to be certified

The CEI requirement applies to employment agencies with any of the following licences:

  • Comprehensive Licence (All)
  • Comprehensive Licence (Local)
  • Comprehensive Licence (non-FDW)

It is required for:

  • All key appointment holders, regardless whether they perform EA work.
  • All EA personnel doing EA work.
  • Other personnel holding the following positions:

    Position For ACRA entity
    Director or Managing Director Company (ROC)
    Owner Business (ROB) – Sole Proprietorship or Partnership
    Partner Limited Liability Partnership (LLP)
    General partner Limited Partnership (LP)

Once you obtain the CEI, your records in the EA Personnel Search will be updated within 7 working days.

The CEI is not required for:

  • EA personnel not performing EA work.
  • EAs with a Select Licence.

When to get certified

Each key appointment holder and EA personnel must attain the CEI by this timeframe:

Position Timeframe
Key appointment holder Before registration.
Other EA personnel doing EA work Before registration or within 1 month of registration. Candidates who do not get the CEI within the time will have their registration revoked.
Other personnel Before applying for licence.

Which CEI course to take

There are two main types of CEI courses:

  • CEI (KAH) for key appointment holders (KAH) and other personnel.
  • CEI (Basic) for other EA personnel performing EA work.

If you work for an EA whose licence does not permit it to place foreign employees, you can opt to attend the CEI (KAH) and CEI (Basic) courses without the Employment of Foreign Manpower (EFMA) and Immigration Act (IA) modules.

CEI (KAH)

The CEI (KAH) course for key appointment holders covers key legislation such as the Employment Act, Employment of Foreign Manpower Act (EFMA), and Companies Act.

Course For KAHs working for EAs holding Duration Certificate awarded
CEI (KAH) Comprehensive Licence (All) 40 hrs Certificate of Attendance CEI (KAH)
CEI (KAH) – non FDW Comprehensive Licence (non FDW) 32 hrs Certificate of Attendance CEI (KAH) – non FDW
CEI (KAH) – without EFMA Comprehensive Licence (Local) 24 hrs Certificate of Attendance CEI (KAH) – excluding EFMA

Test format for CEI (KAH)Show

Test format for CEI (KAH)

Time taken: 2 hours

Section Number of questions Type of questions Topics
A 45 MCQ
  • Employment Agencies Regulatory Framework (EARF)
  • Employment of Foreign Manpower Act (EFMA)
B 30 MCQ
  • Contract Law (CL)
  • Competition Act (CA)
  • Employment Act (EA)
  • Work Injury Compensation Act (WICA)
  • Immigration Act (IA)
  • Central Provident Fund Act (CPFA)
  • TAFEP / Fair Consideration Framework
  • Prevention of Human Trafficking Act (PHTA)
  • Personal Data Protection Act (PDPA)
C 5 MCQ – Case Study
  • Employment of Foreign Manpower Act (EFMA)
  • Employment Act (EA)
  • Employment Agencies Regulatory Framework (EARF)

Test format for CEI (KAH) - non FDWShow

Test format for CEI (KAH) – non FDW

Time taken: 2 hours

Section Number of questions Type of questions Topics
A 45 MCQ
  • Employment Agencies Regulatory Framework (EARF)
  • Employment of Foreign Manpower Act (EFMA)
B 30 MCQ
  • Contract Law (CL)
  • Competition Act (CA)
  • Employment Act (EA)
  • Work Injury Compensation Act (WICA)
  • Immigration Act (IA)
  • Central Provident Fund Act (CPFA)
  • TAFEP / Fair Consideration Framework
  • Prevention of Human Trafficking Act (PHTA)
  • Personal Data Protection Act (PDPA)
C 5 MCQ – Case Study
  • Employment of Foreign Manpower Act (EFMA)
  • Employment Act (EA)
  • Employment Agencies Regulatory Framework (EARF)

Test format for CEI (KAH) - without EFMAShow

Test format for CEI (KAH) - without EFMA

Time taken: 1 hour and 45 mins

Section Number of questions Type of questions Topics
A 33 MCQ
  • Employment Agencies Regulatory Framework (EARF)
B 25 MCQ
  • Contract Law (CL)
  • Competition Act (CA)
  • Employment Act (EA)
  • Work Injury Competition Act (WICA)
  • Central Provident Fund Act (CPFA)
  • TAFEP / Fair Consideration Framework
  • Personal Data Protection Act (PDPA)
C 5 MCQ – Case Study
  • Employment Act (EA)
  • Employment Agencies Regulatory Framework (EARF)

CEI (Basic)

The CEI (Basic) course for other EA personnel covers only the key legislation relevant to their work.

Course For other EA personnel working for EAs holding Duration Certificate awarded
CEI (Basic) Comprehensive Licence (All) 36 hours Certificate of Attendance CEI (Basic)
CEI (Basic) – non FDW Comprehensive Licence (non FDW) 28 hours Certificate of Attendance CEI (Basic) - non FDW
CEI (Basic) – without EFMA Comprehensive Licence (Local) 20 hours Certificate of Attendance CEI (Basic) - without EFMA

Test format for CEI (Basic)Show

Test format for CEI (Basic)

Time taken: 1 hour and 15 mins

Section Number of questions Type of questions Topics
A 30 MCQ
  • Employment Agencies Regulatory Framework (EARF)
  • Employment of Foreign Manpower Act (EFMA)
B 15 MCQ
  • Employment Act (EA)
  • Work Injury Compensation Act (WICA)
  • Immigration Act (IA)
  • Central Provident Fund Act (CPFA)
  • TAFEP / Fair Consideration Framework
  • Prevention of Human Trafficking Act (PHTA)
  • Personal Data Protection Act (PDPA)
C 5 MCQ – Case Study
  • Employment of Foreign Manpower Act (EFMA)
  • Employment Act (EA)
  • Employment Agencies Regulatory Framework (EARF)

Test format for CEI (Basic) - non FDWShow

Test format for CEI (Basic) - non FDW

Time taken: 1 hour and 15 mins

Section Number of questions Type of questions Topics
A 30 MCQ
  • Employment Agencies Regulatory Framework (EARF)
  • Employment of Foreign Manpower Act (EFMA)
B 15 MCQ
  • Employment Act (EA)
  • Work Injury Compensation Act (WICA)
  • Immigration Act (IA)
  • Central Provident Fund Act (CPFA)
  • TAFEP / Fair Consideration Framework
  • Prevention of Human Trafficking Act (PHTA)
  • Personal Data Protection Act (PDPA)
C 5 MCQ – Case Study
  • Employment of Foreign Manpower Act (EFMA)
  • Employment Act (EA)
  • Employment Agencies Regulatory Framework (EARF)

Test format for CEI (Basic) - without EFMAShow

Test format for CEI (Basic) - without EFMA

Time taken: 1 hour

Section Number of questions Type of questions Topics
A 22 MCQ
  • Employment Agencies Regulatory Framework (EARF)
B 11 MCQ
  • Employment Act (EA)
  • Work Injury Compensation Act (WICA)
  • Central Provident Fund Act (CPFA)
  • TAFEP / Fair Consideration Framework
  • Personal Data Protection Act (PDPA)
C 5 MCQ – Case Study
  • Employment Act (EA)
  • Employment Agencies Regulatory Framework (EARF)

Course Structure

There are 6 courses:

  • CEI (KAH)
  • CEI (Basic)
  • CEI (KAH) – non FDW
  • CEI (Basic) – non FDW
  • CEI (KAH) – without EFMA
  • CEI (Basic) – without EFMA

Each course comprises 1 to 4 of the following modules:

  • General
  • Foreign worker (FW)
  • Foreign domestic worker (FDW)
  • Key appointment holder (KAH)

Courses

Course Modules Licence type
CEI (KAH) General + FW + FDW + KAH CL (All)
CEI (Basic) General + FW + FDW CL (All)
CEI (KAH) – non FDW General + FW + KAH CL (non-FDW)
CEI (Basic) – non FDW General + FW CL (non-FDW)
CEI (KAH) – without EFMA General + KAH CL (locals)
CEI (Basic) – without EFMA General CL (locals)

Modules

Module Topics
General
  • Employment Agencies Regulatory Framework
  • Employment Act
  • Work Injury Compensation Act
  • Contract Law
  • TAFEP & Fair Consideration Framework
  • Personal Data Protection Act
  • Prevention of Human Trafficking Act
  • Central Provident Fund Act
Foreign workers (FW)
  • Employment Agencies Regulatory Framework
  • Employment of Foreign Manpower Act
  • Immigration Act
Foreign domestic workers (FDW)
  • Employment Agencies Regulatory Framework
  • Employment of Foreign Manpower Act
Key appointment holders (KAH)
  • Business Organisations
  • Competition Act
  • Employment Agencies Regulatory Framework

New student

If you’re a new student, you must attend all relevant modules that you have selected.

If you are getting CEI (KAH) non FDW, and is attending the course for the first time, you must complete all 3 modules: General, FW and KAH.

Attended CEI (Basic) before

If you have attended a CEI (Basic) course before, and you wish to upgrade to become a key appointment holder (KAH), you only need to go for the KAH module.

This allows you to select the relevant modules that you need. You won’t need to attend the full course again.

Where to take the course

You can register for the CEI directly with the following training providers:

Training provider Address Contact
Absolute Kinetics Consultancy Pte Ltd 99 Desker Road
Singapore 209621
enquiry@sg-akc.com
6690 5555
Grace Management & Consultancy Services Pte Ltd 10 Raeburn Park
Block C #02-33 Singapore 088702
cei@gmcs.com.sg
6296 4333
Singapore Polytechnic PACE Academy 500 Dover Road Singapore 139651 pace@sp.edu.sg
6772 1288

Course fees and subsidies

You can contact the appointed training providers, or contact SkillsFuture at 6785 5785, to check if the course is eligible for subsidy.

The fees (inclusive of GST) for the various courses are as follows:

Course fees by courses

Course Absolute Kinetics Consultancy Grace Management & Consultancy Singapore Polytechnic
CEI (KAH) $385.20 $535 $642
CEI (Basic) $310.30 $428 $513.60
CEI (KAH) – non FDW $310.30 $446 $513.60
CEI (Basic) – non FDW $235.40 $339 $385.20
CEI (KAH) – without EFMA $304.95 $349 $385.20
CEI (Basic) – without EFMA $214 $242 $256.80

Course fees by modules

Module Absolute Kinetics Consultancy Grace Management & Consultancy Singapore Polytechnic
KAH $42.80 $107 $128.40
General $203.30 $242 $256.80
Foreign worker $85.60 $97 $128.40
Foreign domestic worker $85.60 $89 $128.40

Taking the CEI test

First time taking test

If this is your first time taking the CEI test, it is optional for you to attend the CEI course.

Re-taking a test

However, if you failed your first test, you must attend the course before you can re-take the test.

After attending the course, you can re-take the corresponding test. There is no limit to the number of re-takes. You can re-take without taking the course again.

You can also take another CEI test that has the same modules as the CEI course.

You have attended the Basic course, which consists of General, FW and FDW modules.

You can take and re-take the CEI tests for Basic non-FDW, which consists of General and FW modules.

Test providers

To take the test, register directly with the test provider:

Test provider NTUC Learning Hub Pte Ltd
Test fee $171.20 for each of the following tests:
  • CEI (KAH)
  • CEI (Basic)
  • CEI (KAH) – non FDW
  • CEI (Basic) – non FDW
  • CEI (KAH) – without EFMA
  • CEI (Basic) – without EFMA
Subsidy Not applicable for test types
Address NTUC Trade Union House
73 Bras Basah Road
#02-01
Singapore 189556
Contact enquiries@ntuclearninghub.com
6336 5482