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Certificate of Employment Intermediaries (CEI)

If your employment agency is under any of the Comprehensive Licences, key appointment holders and employment agency personnel doing EA work must get the Certificate of Employment Intermediaries.

What is the CEI

The Certificate of Employment Intermediaries (CEI) aims to equip employment agency (EA) personnel with knowledge of employment laws and regulations.

This ensures that EA personnel understand their obligations under the law and are able to advise their clients of their rights and responsibilities.

For more information on the CEI, read the FAQ on CEI.

Who needs to be certified

The CEI requirement applies to employment agencies with any of the following licences:

  • Comprehensive Licence (All)
  • Comprehensive Licence (Local)
  • Comprehensive Licence (non-FDW)

It is required for:

  • All key appointment holders, regardless whether they perform EA work.
  • All EA personnel doing EA work.
  • Other personnel holding the following positions:

    Position For ACRA entity
    Director or Managing Director Company (ROC)
    Owner Business (ROB) – Sole Proprietorship or Partnership
    Partner Limited Liability Partnership (LLP)
    General partner Limited Partnership (LP)

Once you obtain the CEI, your records in the EA Personnel Search will be updated within 7 working days.

Note: The CEI is not required for EA personnel not performing EA work or EAs with a Select Licence.

When to get certified

Each key appointment holder and EA personnel must attain the CEI by this timeframe:

Position Timeframe
Key appointment holder Before registration.
Other EA personnel doing EA work Before registration or within 1 month of registration. Candidates who do not get the CEI within the time will have their registration revoked.
Other personnel Before applying for licence.

Which CEI course to take

There are two main types of CEI courses:

  • CEI (KAH) for key appointment holders (KAH) and other personnel.
  • CEI (Basic) for other EA personnel performing EA work.

If you work for an EA whose licence does not permit it to place foreign employees, you can opt to attend the CEI (KAH) and CEI (Basic) courses without the Employment of Foreign Manpower (EFMA) and Immigration Act (IA) modules.

CEI (KAH)

The CEI (KAH) course for key appointment holders covers key legislation such as the Employment Act, Employment of Foreign Manpower Act (EFMA), and Companies Act.

Course For KAHs working for EAs holding Duration Certificate awarded
CEI (KAH) Comprehensive Licence (All) 40 hrs Certificate of Attendance CEI (KAH)
CEI (KAH) - non FDW Comprehensive Licence (non FDW) 32 hrs Certificate of Attendance CEI (KAH) - non FDW
CEI (KAH) - without EFMA Comprehensive Licence (Local) 24 hrs Certificate of Attendance CEI (KAH) - excluding EFMA

Test format for CEI (KAH)Show

Test format for CEI (KAH)

Time taken: 2 hours

Section Number of questions Type of questions Topics
A 25 MCQ
  • Employment Agencies Act
B 50 MCQ
  • Employment Agencies Act
  • Employment of Foreign Manpower Act
  • Immigration Act
  • Employment Act
  • Workplace Injury Compensation Act
  • Business Organization
  • Contract Law
  • Competition Act
C 5 Case-study MCQ
  • Employment Agencies Act
  • Employment of Foreign Manpower Act
  • Immigration Act
  • Employment Act

Test format for CEI (KAH) - non FDWShow

Test format for CEI (KAH) - non FDW

Time taken: 2 hours

Section Number of questions Type of questions Topics
A 25 MCQ
  • Employment Agencies Act
B 50 MCQ
  • Employment Agencies Act
  • Employment of Foreign Manpower Act
  • Immigration Act
  • Employment Act
  • Workplace Injury Compensation Act
  • Business Organization
  • Contract Law
  • Competition Act
C 5 Case-study MCQ
  • Employment Agencies Act
  • Employment of Foreign Manpower Act
  • Employment Act

Test format for CEI (KAH) - without EFMAShow

Test format for CEI (KAH) - without EFMA

Time taken: 1 hour and 45 mins

Section Number of questions Type of questions Topics
A 25 MCQ
  • Employment Agencies Act
B 33 MCQ
  • Employment Agencies Act
  • Employment Act
  • Workplace Injury Compensation Act
  • Business Organization
  • Contract Law
  • Competition Act
C 5 Case-study MCQ
  • Employment Agencies Act
  • Employment Act

CEI (Basic)

The CEI (Basic) course for other EA personnel covers only the key legislation relevant to their work.

Course For other EA personnel working for EAs holding Duration Certificate awarded
CEI (Basic) Comprehensive Licence (All) 32 hours Certificate of Attendance CEI (Basic)
CEI (Basic) - non FDW Comprehensive Licence (non FDW) 24 hours Certificate of Attendance CEI (Basic) - non FDW
CEI (Basic) - without EFMA Comprehensive Licence (Local) 16 hours Certificate of Attendance CEI (Basic) - excluding EFMA

Test format for CEI (Basic)Show

Test format for CEI (Basic)

Time taken: 1 hour and 15 mins

Section Number of questions Type of questions Topics
A 10 MCQ
  • Employment Agencies Act
B 35 MCQ
  • Employment Agencies Act
  • Employment of Foreign Manpower Act
  • Immigration Act
  • Employment Act
  • Workplace Injury Compensation Act
C 5 Case-study MCQ
  • Employment Agencies Act
  • Employment of Foreign Manpower Act
  • Employment Act

Test format for CEI (Basic) - non FDWShow

Test format for CEI (Basic) - non FDW

Time taken: 1 hour and 15 mins

Section Number of questions Type of questions Topics
A 10 MCQ
  • Employment Agencies Act
B 35 MCQ
  • Employment Agencies Act
  • Employment of Foreign Manpower Act
  • Immigration Act
  • Employment Act
  • Workplace Injury Compensation Act
C 5 Case-study MCQ
  • Employment Agencies Act
  • Employment of Foreign Manpower Act
  • Employment Act

Test format for CEI (Basic) - without EFMAShow

Test format for CEI (Basic) - without EFMA

Time taken: 1 hour

Section Number of questions Type of questions Topics
A 10 MCQ
  • Employment Agencies Act
B 23 MCQ
  • Employment Agencies Act
  • Employment Act
  • Workplace Injury Compensation Act
C 5 Case-study MCQ
  • Employment Agencies Act
  • Employment Act

Where to take the course

You can register for the CEI directly with the following training providers:

Training provider Address Contact
Absolute Kinetics Consultancy Pte Ltd 99 Desker Road
Singapore 209621
Email: enquiry@sg-akc.com
Tel: 6690 5555
Grace Management & Consultancy Services Pte Ltd 10 Raeburn Park
Block C #02-33 Singapore 088702
Email: cei@gmcs.com.sg
Tel: 6296 4333
Singapore Polytechnic PACE Academy 500 Dover Road Singapore 139651 Email: pace@sp.edu.sg
Tel: 6772 1288

Course fees and subsidies

You can contact the training providers, or call SkillsFuture at 6785 5785, to check if you can get any funding or subsidy.

The full course fees are as follows:

CEI (KAH)

Training provider Course fee
Absolute Kinetics Consultancy $385.20
Grace Management & Consultancy Services $535
Singapore Polytechnic $642

CEI (Basic)

Training provider Course fee
Absolute Kinetics Consultancy $310.30
Grace Management & Consultancy Services $428
Singapore Polytechnic $513.60

CEI (Basic) - non FDW

Training provider Course fee
Absolute Kinetics Consultancy $235.40
Grace Management & Consultancy Services $339
Singapore Polytechnic $385.20

CEI (KAH) - non FDW

Training provider Course fee
Absolute Kinetics Consultancy $310.30
Grace Management & Consultancy Services $446
Singapore Polytechnic $513.60

CEI (Basic) - without EFMA

Training provider Course fee
Absolute Kinetics Consultancy $214
Singapore Polytechnic $256.80

CEI (KAH) - without EFMA

Training provider Course fee
Absolute Kinetics Consultancy $304.95
Singapore Polytechnic $385.20

FDW module

Training provider Course fee
Singapore Polytechnic $128.40

FW module

Training provider Course fee
Singapore Polytechnic $128.40

Taking the CEI test

You can choose to attempt the relevant CEI test before attending the course. However, if you fail the test, you will be required to attend the course before taking a re-test.

If you have already attended the CEI course but failed the test, you can re-take the test without having to attend the CEI course again. There is no limit to the number of test attempts you can make.

To take the test, register directly with the test provider:

Test provider NTUC LearningHub Pte Ltd
Test fee $171.20 for each of the following tests:
  • CEI (KAH)
  • CEI (Basic)
  • CEI (KAH) - non FDW
  • CEI (Basic) - non FDW
  • CEI (KAH) - without EFMA
  • CEI (Basic) - without EFMA
Subsidy No subsidy for tests
Address NTUC Trade Union House
73 Bras Basah Road
#02-01
Singapore 189556
Contact Email: enquiries@ntuclearninghub.com
Tel: 6336 5482
Last Updated: 23 January 2017