Contact Information

• Telephone
• Email
• Fax
• FAQ

Telephone

Areas	Telephone Numbers
General Enquiries	Tel: +65 6438 5122
Service Quality	Tel: 1800 538 6930
Helpline for Distressed FDW (for FDWs seeking assistance/advice on well-being issues or to report FDWs in distress)	Tel: 1800 339 5505
Employment Assistance and Training (Workforce Development Agency)	Tel: +65 6883 5885
MOM Officers	Key name of officer in the Singapore Government Directory

The general enquiries hotline operates on:

Monday - Friday: 8.30 am to 5.30 pm
Saturday: 8.30 am to 1 pm

To help us serve you better, please prepare the following information before calling us:

• Worker's FIN or Work Permit Number and/or;
• Worker's full name and/or;
• Date of application (for checking of application status)

Due to high volume of calls and emails, the MOM Contact Centre may not be able to respond to calls and emails immediately. For general enquiries, please visit our website at www.mom.gov.sg or to make use of our eServices.

Please access the EPOL or WPOL eService on the MOM website to check the status and validity of your Work Pass application. Our customer service officers will not be able to assist you on such matters. Thank you. 

Quality Service Manager (QSM)
To tell us what aspects of our service you like, or to share an idea that can enhance our service, please send your feedback through the online feedback service.

Alternatively, please call us between 8.30 am to 5.30 pm from Monday to Friday. Our QSM hotline does not operate on Saturdays, Sundays and on public holidays.

Email

Send your enquiries or feedback to us using the online feedback service.

Fax

• You may also choose to fax your enquiries to MOM.
• Click here for information on our service standards.

FAQ

Get instant answers to your general enquiries and frequently asked questions with our FAQs (Frequently Asked Questions).