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Foreign domestic worker interview

Your FDW may be selected to go for an interview by MOM, especially if she’s in the first few months of employment. If she is selected, her attendance for the interview is compulsory. Find out what to expect for the interview.

What is the FDW interview

If your FDW is selected, you will receive a letter notifying you of the scheduled date and time. As her employer, you must ensure that your FDW is interviewed as scheduled. The interview will be conducted by the Centre for Domestic Employees (CDE) on behalf of MOM.

CDE is a non-governmental organisation set up by the Singapore’s National Trades Union Congress (SNTUC) to help both local and foreign domestic workers address work-related challenges that they may face.

During the interview, your FDW will be asked employment related questions, such as:

  • How well is she adapting to her work environment?
  • Was she provided with adequate food and rest?

She will also be reminded on the importance of safe working conditions as well as her rights and responsibilities.

Why do we interview your FDW

Your FDW will need to adjust to her new working and living environment, especially if she’s working in Singapore for the first time. If she can adapt well, she will be able to settle in more quickly. This will help foster a good relationship between your family and the FDW.

The interview will hence help us understand how your FDW is adjusting and allow timely intervention, if necessary.

Attending the interview

How

By WhatsApp video calls.

CDE will call you through WhatsApp within 15 minutes of the scheduled date and time stated on the interview letter.

When Weekdays between 9am to 6pm.
Duration 45 minutes to 1 hour.
Documents to prepare
  • The interview letter
  • Her Work Permit card
  • Her employment contract
  • Any other documents, if requested

The interview is conducted only with your FDW. You must provide privacy for your FDW during the interview. Recording of the interview is not allowed.

If you need alternative arrangements, for example, if you prefer for CDE to contact your FDW’s mobile phone directly, or if a mobile phone is not available, you can call CDE at 6303 6840 on weekdays between 9am to 6pm.

If your FDW is unable to attend the interview at the scheduled time, you need to contact CDE at least 3 working days before the appointment date to reschedule the appointment:

If your FDW does not attend the interview, her Work Permit may be revoked.