All first-time MDWs must attend an interview required by MOM. The interview will typically be held in the first few months of employment, and attendance is compulsory. Find out what to expect for the interview.
If your MDW is due for the interview, you will receive a letter notifying you of the scheduled date and time. As her employer, you must ensure that your MDW attends the interview.
What is the MDW interview
The MDW interview allows MOM to ensure that your MDW is settling into her new working and living environment, especially if she is working in Singapore for the first time. If your MDW can adapt well, it can help foster a harmonious relationship between her and your family.
What is the MDW interview process
The interview will be conducted by the Centre for Domestic Employees (CDE) on behalf of MOM.
CDE is a non-governmental organisation set up by the Singapore's National Trades Union Congress (SNTUC) to help both local and migrant domestic workers address work-related challenges that they may face.
During the interview, your MDW will be asked well-being related questions, such as whether she is eating and sleeping well, performing her work in safe conditions. She will also be reminded of her rights and responsibilities.
Attending the interview
|How to attend
MOM requires your MDWs to attend a compulsory in-person interview conducted by CDE at the CDEConnect centres.
CDEConnect at Tampines
300 Tampines Ave 5
NTUC Income @ Tampines Junction
#05-07 Singapore 529653
(Nearest MRT Station: DT32 or EW2 Tampines)
CDEConnect at Pasir Panjang
75 Pasir Panjang Road
(Nearest MRT Station: CC26 Pasir Panjang)
The specific date and time will be in your interview letter.
Our interview centres are operating on an appointment basis. Priority will be given to MDW who arrives on time for their appointment.
If your MDW arrives later than the appointment schedule, they may experience longer waiting time as CDE can only attend to them when there is available slot.
The CDEConnect centres operating hours:
- Monday to Friday 9am to 6pm, except for public holidays.
||45 minutes to 1 hour.
|Documents to prepare
- The interview letter
- Her Work Permit card
- Her employment contract
- Any other documents, if requested
The interview is conducted only with your MDW. You must provide privacy for your MDW during the interview.
If you are accompanying your MDW to the centre, the waiting area will allow for one accompanying person to wait for your MDW to complete her interview.
Recording of the interview is not allowed.
Changing interview arrangements
You can contact CDE if you need to:
- Appeal for alternative arrangements, such as the mode of interview.
All appeals will be subjected for approval and handled on a case-by-case basis.
- Reschedule the appointment.
Please contact CDE at least 3 working days before your scheduled appointment date.
All changes are subjected to availability of schedule.
The MDW interview is compulsory, and it is your responsibility as an MDW employer to ensure that your MDW attends the interview.
If your MDW does not attend the interview, her Work Permit may be revoked.