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COVID-19 precautionary measures for confinement nannies

Actions to be taken by employers or employment agencies to bring confinement nannies into Singapore
As we resume activities in phases post-Circuit Breaker, find out what are the current work pass requirements.

How to bring nannies into Singapore

To bring a nanny from overseas into Singapore, you must:

  1. Ensure you can fulfil the additional responsibilities to bring her in. This includes paying for her COVID-19 test and 14-day Stay-Home Notice (SHN) accommodation.
  2. Ensure she fully understands and agrees to comply with the terms of the SHN.
  3. Secure a hotel for her to serve SHN, unless she is required to serve SHN at a dedicated SHN facility.
  4. Ensure she has a Singapore mobile number. Her phone must have internet connection and WhatsApp installed.
  5. Request for MOM's entry approval before she can enter Singapore. Check when to submit your request or use our entry approval calculator.

    For employers Request for entry approval
    For employment agencies Request for entry approval
  6. Wait for MOM's approval before arranging for the nanny to start her journey to Singapore.

    The nanny must complete her 14-day SHN before she can work. If her visit pass is expiring, please request for an extension at least 2 weeks before it expires.

When to apply for MOM's entry approval

Use our entry approval calculator to plan when to submit your request.

Requests received from 12:01pm today to 12pm tomorrow are for arrivals within 30 days after tomorrow.

If your nanny is arriving in Singapore on 1 August 2020, you can submit the entry approval request from 12:01pm, 1 July 2020 to 12pm, 31 July 2020.

When you will get the entry approval outcome

If you submit your request Get outcome
By 12pm Today
After 12pm Tomorrow

Additional responsibilities for party who submits the entry approval request (employer or employment agency)

SHN requirements for arrivals before 17 June 2020, 2359 hours

If the nanny entered Singapore before 17 June 2020, 2359 hours, she must serve SHN at a dedicated SHN facility.

Once she arrives, she will be informed of the location and sent directly to the facility. The cost for the facility will be absorbed by the Government, except for nannies who left Singapore from 27 March 2020 despite the prevailing travel advisory.

SHN requirements for arrivals from 17 June 2020, 2359 hours*

* Nannies granted entry approvals before MOH's announcement on 15 June 2020 may serve SHN at dedicated SHN facilities and if they left Singapore:

  • Before 27 March 2020, they will not be charged for their COVID-19 test and stay at dedicated SHN facilities.
  • From 27 March 2020, they will be charged for their COVID-19 test and stay at dedicated SHN facilities.

If the nanny enters Singapore from 17 June 2020, 2359 hours, she will be subject to the new SHN requirements:

Nannies who spent the last 14 consecutive days in certain countries / regions

  • Australia
  • Brunei
  • Germany (applies to entry approvals granted from 25 June 2020)
  • Hong Kong
  • Japan
  • Macao
  • Mainland China
  • New Zealand
  • South Korea
  • Taiwan
  • Vietnam

For nannies who spent the last 14 consecutive days in any of the above countries / regions before entering Singapore, they must:

  1. Serve a 14-day SHN at hotels.
    • They are not allowed to serve SHN in dormitories.

    Their SHN accommodation must fulfil the prevailing SHN advisory and guidelines. Check MOH's website for the latest updates.

  2. Take a COVID-19 test before their SHN is over.
    • They will get an SMS to inform them when to take the test. 
    • The employer or employment agency that submitted their entry approval request must pay for the test (up to $200 including GST).

Nannies who didn't spend 14 consecutive days in the countries / regions listed above

Nannies who did not spend the last 14 consecutive days in the countries / regions listed above must:

  1. Serve a 14-day SHN at a dedicated SHN facility.
    • Once they arrive, they will be informed of the location and sent directly to the facility.
  2. Take a COVID-19 test before their SHN is over.
    • They will get an SMS to inform them when to take the test.
    • The employer or employment agency that submitted their entry approval request must pay for the following:
      • 14-day stay at the dedicated SHN facility ($1,500 including GST)
      • COVID-19 test (up to $200 including GST)

For more details, please refer to MOH's press release or contact the SHN helpline at 6812 5555.

Your responsibilities after the nanny enters Singapore

After the nanny enters Singapore, you must:

  • Ensure she complies with the mandatory 14-day SHN upon arrival in Singapore.
  • Send her from the airport (or any other place of disembarkation) directly to her SHN accommodation upon arrival, unless she is required to serve SHN at a dedicated SHN facility.
  • Pay for her COVID-19 test and 14-day SHN accommodation.
  • Ensure she has a Singapore mobile number. If her number has changed, you must update the number immediately.
  • Ensure she follows the instructions in the SMS, which she will get within 2 to 3 days of arrival, to download the Homer app.
  • Ensure she has a thermometer to take and report her temperature 3 times a day using the Homer app.
  • Arrange to provide her with food and other daily essentials during her SHN, unless she is required to serve SHN at a dedicated SHN facility.
  • Reschedule non-emergency medical needs (e.g. follow-up visits for chronic conditions or refilling of prescription).
  • Ensure she goes for her COVID-19 test at the slot assigned to her.
  • Arrange for her to use a designated taxi to travel between her SHN accommodation and the testing facility. She must not take public transport.
  • Ensure she returns immediately after her test.

If employers are unable to fulfil the responsibilities

Employers who are unable to fulfil the responsibilities above can get employment agencies to help with the entry approval and SHN arrangements. In this case, the employment agency needs to fulfil the responsibilities above.

If no party is willing and able to fulfil the responsibilities, the nanny should not enter Singapore.

What confinement nannies must do during their 14-day SHN

Nannies must:

  • Not leave the SHN premises throughout the 14-day period.
  • Carry their mobile phones with internet connection at all times. They must respond to MOM's phone calls, WhatsApp video calls or SMSes within 1 hour.
  • Report their locations and temperatures 3 times a day to MOM using the Homer mobile app.
  • Not have any visitors, and minimise contact with others.
  • Maintain a record of persons they come into close contact with.
  • Act responsibly based on any advisories issued by the Singapore Government.
  • Take a COVID-19 test before their SHN is over.

Penalties for non-compliance

Employers, employment agencies and confinement nannies have a collective duty to ensure the entry approval and SHN requirements are complied with.

Enforcement action, including revocation of work passes and suspension of work pass privileges, will be taken if the requirements are not complied with. Demerit points will also be imposed on employment agencies whose actions result in violation of the requirements by confinement nannies.