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COVID-19 precautionary measures for confinement nannies

Actions to be taken by employers or employment agencies to bring confinement nannies into Singapore

Updated as of 30 October 2020

As we resume activities in phases post-Circuit Breaker, find out what are the current work pass requirements.

How to bring nannies into Singapore

To bring a nanny from overseas into Singapore, you must:

  1. Ensure you can fulfil the additional responsibilities to bring her in. This includes paying for her COVID-19 test and Stay-Home Notice (SHN) accommodation.
  2. Ensure she fully understands and agrees to comply with the terms of the SHN.
  3. Secure a hotel for her to serve SHN, unless she is required to serve SHN at a dedicated SHN facility.
  4. Ensure she has a Singapore mobile number. Her phone must have internet connection and WhatsApp installed.
  5. Use our entry approval calculator to plan when to request for MOM’s entry approval.
    If you submit the entry approval request
    Get outcome
    From Monday to Friday, by 12pm
    Same day
    From Monday to Friday, after 12pm
    Next working day
    On weekends or public holidays
  6. Ensure there are available flights / transport and the nanny can travel to Singapore on her planned arrival date before requesting for MOM’s entry approval. 

    If the request is approved, please note that you must pay for the nanny’s COVID-19 test and stay at the dedicated SHN facility, if applicable, even if she does not enter Singapore as planned.
  7. Request for MOM's entry approval using the relevant link below:
    For employers Request for entry approval
    For employment agencies Request for entry approval
  8. Wait for MOM's approval. Once you have obtained our approval, please confirm the flight / transport immediately and arrange for the nanny to enter Singapore.

    The nanny must complete her SHN before she can work. If her visit pass is expiring, please request for an extension at least 2 weeks before it expires.

Additional responsibilities for party who submits the entry approval request (employer or employment agency)

Requirements for nannies entering Singapore  

Nannies who spent the last 14 consecutive days in 

  • Australia, excluding Victoria State 
  • Brunei
  • Mainland China (for arrivals in Singapore from 6 November 2020)
  • New Zealand
  • Victoria State (Australia) (for arrivals in Singapore from 6 November 2020)
  • Vietnam

For nannies who spent the last 14 consecutive days in any of the above places before entering Singapore, and did not transit through other countries / regions, they must take a COVID-19 test upon arrival at the airport.

Employers and employment agents must book and make payment for the COVID-19 test ($300 including GST) before their nannies arrive in Singapore. Otherwise, their entry approval requests may be rejected.

After the test, the nannies must remain isolated in their accommodation until they have obtained a negative test result. If tested negative, they are not required to serve SHN.

Nannies who spent the last 14 consecutive days in 

  • Hong Kong
  • Macao
  • Mainland China (for arrivals in Singapore before 6 November 2020)
  • Malaysia, excluding Sabah
  • Taiwan

For nannies who spent the last 14 consecutive days in any of the above places before entering Singapore, and did not transit through other countries / regions, they must comply with the following upon arrival: 

  1. Serve a 7-day SHN at hotels.
    • They are not allowed to serve SHN in dormitories.
    • Their SHN accommodation must fulfil the prevailing SHN advisory and guidelines. Check MOH's website for the latest updates.

  2. Take a COVID-19 test before their SHN is over.
    • They will get an SMS to inform them when to take the test. 
    • The employer or employment agency that submitted their entry approval request must pay for the test (up to $200 including GST)

All other nannies

  • This includes nannies who departed from, visited or transited through any of these places within the last 14 days before entering Singapore:
    • Sabah (Malaysia)
    • Victoria State (Australia) (for arrivals in Singapore before 6 November 2020)
  • Nannies who departed from or visited any of the following countries within the last 14 days before entering Singapore must take a COVID-19 polymerase chain reaction (PCR) test within 72 hours before departure:
    • India 
    • Indonesia 
    • Philippines

    They need to present a valid negative test result, in English and from recognised laboratories, to enter Singapore. The test memo must state the test result, date PCR test was taken, nannies' particulars as indicated on their passport (date of birth, nationality and passport number).
The nannies must comply with the following upon arrival:
  1. Serve a 14-day SHN at a dedicated SHN facility.
    • Once they arrive, they will be informed of the location and sent directly to the facility.
    • For nannies who meet certain conditions, you can request for them to serve their 14-day SHN at a place of residence during the entry approval application, instead of the dedicated SHN facilities.

  2. Take a COVID-19 test before their SHN is over.
    • They will get an SMS to inform them when to take the test.
    • The employer or employment agency that submitted their entry approval request must pay for the following:
      • Stay at the dedicated SHN facility ($1,500 including GST)
      • COVID-19 test (up to $200 including GST)

Criteria for nannies to serve 14-day SHN at a place of residence

During the entry approval application, for nannies who meet all of these conditions, you can request for them to serve their 14-day SHN at a place of residence, instead of the dedicated SHN facilities:

  • Arriving in Singapore from 4 November 2020.
  • Place of residence is occupied only by the nanny and household members who travelled together with her. All of them have the same travel history, arrival date and SHN duration. Nannies are not allowed to serve the 14-day SHN in hotels.
  • Spent the last 14 consecutive days in any of these places before entering Singapore, and did not travel to other countries / regions:
    • Estonia 
    • Fiji
    • Finland
    • Japan
    • Norway
    • South Korea
    • Sri Lanka
    • Thailand
    • Turkey

For more details on the SHN requirements, please refer to MOH's FAQs or contact the SHN helpline at 6812 5555.

Use our SHN calculator to check when your nanny's SHN ends.

As the global situation evolves, Singapore will continue to adjust its border measures to limit the risk of importation and transmission to the community. Employers and employment agencies bringing nannies into Singapore must comply with the prevailing entry approval requirements, including paying for their stay at the dedicated SHN facility and COVID-19 test, where applicable. 

For the latest updates, please visit our website and MOH’s website regularly.

Your responsibilities after the nanny enters Singapore

After the nanny enters Singapore, you must:

  • Ensure she complies with the SHN upon arrival, unless she is not required to serve SHN.  
  • Send her from the airport (or any other place of disembarkation) directly to her SHN accommodation upon arrival, unless she is required to serve SHN at a dedicated SHN facility.
  • Pay for her COVID-19 test and SHN accommodation.
  • Ensure she has a Singapore mobile number. If her number has changed, you must update the number immediately.
  • Ensure she follows the instructions in the SMS, which she will get within 2 to 3 days of arrival, to download the Homer app.
  • Ensure she has a thermometer to take and report her temperature 3 times a day using the Homer app.
  • Arrange to provide her with food and other daily essentials during her SHN, unless she is required to serve SHN at a dedicated SHN facility.
  • Reschedule non-emergency medical needs (e.g. follow-up visits for chronic conditions or refilling of prescription).
  • Ensure she goes for her COVID-19 test at the slot assigned to her.
  • Arrange for her to use a designated taxi to travel between her SHN accommodation and the testing facility. She must not take public transport.
  • Ensure she returns immediately after her test.

If employers are unable to fulfil the responsibilities

Employers who are unable to fulfil the responsibilities above can get employment agencies to help with the entry approval and SHN arrangements. In this case, the employment agency needs to fulfil the responsibilities above.

If no party is willing and able to fulfil the responsibilities, the nanny should not enter Singapore.

What confinement nannies must do during their SHN

Nannies must:

  • Remain in their SHN premises at all times.
  • Carry their mobile phones with internet connection at all times. They must respond to MOM's phone calls, WhatsApp video calls or SMSes within 1 hour.
  • Report their locations and temperatures 3 times a day to MOM using the Homer mobile app.
  • Not have any visitors, and minimise contact with others.
  • Maintain a record of persons they come into close contact with.
  • Act responsibly based on any advisories issued by the Singapore Government.
  • Take a COVID-19 test before their SHN is over.

Penalties for non-compliance

Employers, employment agencies and confinement nannies have a collective duty to ensure the entry approval and SHN requirements are complied with.

Enforcement action, including revocation of work passes and suspension of work pass privileges, will be taken if the requirements are not complied with or for false declarations. Demerit points will also be imposed on employment agencies whose actions result in violation of the requirements by confinement nannies.