Most customers use our digital services (e.g. eServices, web chat, website) to find out about the latest work pass requirements. If you’re unable to do so, you can make an appointment to visit our services centres.
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COVID-19 precautionary measures for confinement nannies

Actions to be taken by employers or employment agencies to bring confinement nannies into Singapore

Updated as of 22 January 2021

As we resume activities in phases post-Circuit Breaker, find out what are the current work pass requirements.

How to bring nannies into Singapore

To bring a nanny from overseas into Singapore, you must:

  1. Ensure you can fulfil the entry approval requirements to bring her in. This includes paying for her COVID-19 test and Stay-Home Notice (SHN) accommodation.
  2. Ensure she fully understands and agrees to comply with the terms of the SHN.
  3. Secure a hotel for her to serve SHN, unless she is required to serve SHN at a dedicated SHN facility.
  4. Ensure she has a Singapore mobile number. Her phone must have internet connection and WhatsApp installed.
  5. Use our entry approval calculator to plan when to request for MOM’s entry approval.

    If you submit the entry approval request Get outcome
    From Monday to Friday, by 12pm Same day
    From Monday to Friday, after 12pm Next working day
    On weekends or public holidays Next working day
    From 10 February 2021, after 12pm, to 11 February 2021
    15 February 2021
  6. Ensure there are available flights / transport and the nanny can travel to Singapore on her planned arrival date before requesting for MOM’s entry approval.

    If the request is approved, please note that you must pay for the nanny’s COVID-19 test and stay at the dedicated SHN facility, if applicable, even if she does not enter Singapore as planned.
  7. Request for MOM's entry approval using the following:

    For employers Request for entry approval
    For employment agencies Request for entry approval
  8. Wait for MOM’s approval. Once you have obtained our approval, please complete these steps:
    • Confirm the flight / transport immediately and arrange for the nanny to enter Singapore.
    • Buy a COVID-19 medical insurance for the nanny before she arrives in Singapore. The insurance must have a coverage of at least $10,000 for medical expenses if the nanny develops COVID-19 symptoms or tests positive within 14 days of arrival in Singapore. 

      Please check with your insurer whether your nanny’s existing medical insurance plan meets the required coverage. If not, you can consider these insurers.

The nanny must complete her SHN before she can work. If her visit pass is expiring, please request for an extension at least 2 weeks before it expires.

Additional responsibilities for party who submits the entry approval request (employer or employment agency)

Requirements for nannies entering Singapore

Nannies spent the last 14 consecutive days in Pre-departure COVID-19 PCR test Stay-Home Notice (SHN) When they must take a COVID-19 test in Singapore

Group 1 countries / regions:

  • Australia, excluding New South Wales
  • Brunei
  • Mainland China
  • New Zealand
  • Taiwan
  • Vietnam
Not required Not required if tested negative for COVID-19 upon arrival On arrival

Group 2 countries / regions:

  • Macao
  • New South Wales (Australia)
Not required 7-day SHN at hotels

During the SHN

Note: Nannies entering Singapore from 24 January 2021, 23:59 hours, must also take an on-arrival COVID-19 test.

Group 3 countries / regions:

  • Fiji
  • Hong Kong
  • Sri Lanka
  • Thailand
Must be taken within 72 hours before departure

14-day SHN at:

  • Place of residence upon approval
  • Dedicated SHN facilities

During the SHN

Note: Nannies entering Singapore from 24 January 2021, 23:59 hours, must also take an on-arrival COVID-19 test.

All other countries / regions Must be taken within 72 hours before departure 14-day SHN at dedicated SHN facilities

During the SHN

Note: Nannies entering Singapore from 24 January 2021, 23:59 hours, must also take an on-arrival COVID-19 test.

Group 1 countries / regionsShow

Nannies who spent the last 14 consecutive days in

  • Australia, excluding New South Wales
  • Brunei
  • Mainland China
  • New Zealand
  • Taiwan
  • Vietnam

Nannies who spent the last 14 consecutive days in any of the above places before entering Singapore, and did not transit through other countries or regions, must take an on-arrival COVID-19 test in Singapore ($160 per person including GST). 

Please follow the registration and payment instructions for the on-arrival COVID-19 tests. Otherwise, your nanny may be denied entry into Singapore. Your subsequent entry approval requests may also be rejected. 

After the test, the nannies must proceed directly to and remain isolated in a hotel until they have obtained a negative test result. If tested negative, they don't need to serve SHN.

Group 2 countries / regionsShow

Nannies who spent the last 14 consecutive days in

  • Macao
  • New South Wales (Australia)

Nannies who spent the last 14 consecutive days in any of the above places before entering Singapore, and did not transit through other countries/regions, must comply with the following:

  1. (Only for those entering Singapore from 24 January 2021, 23:59 hours) Take an on-arrival COVID-19 test in Singapore ($160 per person including GST). 

    Please follow the registration and payment instructions for the on-arrival COVID-19 tests. Otherwise, your nanny may be denied entry into Singapore. Your subsequent entry approval requests may also be rejected.
  2. Serve a 7-day SHN at hotels.
    • They are not allowed to serve SHN in dormitories.
    • Their SHN accommodation must fulfil the prevailing SHN advisory and guidelines. Check MOH’s website for the latest updates.
  3. Take another COVID-19 test during their SHN. 
    • They will get an SMS to inform them when to take the test.
    • The employer or employment agency that submitted their entry approval request must pay for the test (up to $200 including GST).

Group 3 and all other countries / regionsShow

All other nannies

Nannies who departed from, transited through or visited any of these places within the last 14 days are not allowed to enter Singapore until further notice:

  • South Africa
  • The United Kingdom

This restriction also applies even if the nannies had obtained MOM’s entry approval earlier on. Please defer their entry for now.

For all other nannies, they must comply with the following:

  1. Take a COVID-19 polymerase chain reaction (PCR) test within 72 hours before departure. Nannies who have recovered from COVID-19 are also subject to this requirement. 

    Nannies need to present a valid negative test result in English and from laboratories that are internationally accredited or recognised by the respective countries’ or regions’ government to enter Singapore. The test memo must also state these details:
    • Test result
    • Date of PCR test
    • Nanny’s name and either date of birth or passport number, as stated in her passport. If the particulars on the memo are not in her passport (e.g. memo states identification number, instead of passport number), she must produce the relevant identification documents for verification.
  2. (Only for those entering Singapore from 24 January 2021, 23:59 hours) Take an on-arrival COVID-19 test in Singapore ($160 per person including GST). 

    Please follow the registration and payment instructions for the on-arrival COVID-19 tests. Otherwise, your nanny may be denied entry into Singapore. Your subsequent entry approval requests may also be rejected.
  3. Serve a 14-day SHN at dedicated SHN facilities.
    • Once they arrive, they will be informed of the location and sent directly to the facilities.
    • For nannies who meet certain conditions, you can request for them to serve their 14-day SHN at a place of residence during the entry approval application, instead of the dedicated SHN facilities.
  4. Take another COVID-19 test during their SHN. 
    • They will get an SMS to inform them when to take the test.
    • The employer or employment agency that submitted their entry approval request must pay for the following:
      • Stay at the dedicated SHN facility ($1,500 including GST)
      • COVID-19 test (up to $200 including GST)

Criteria for nannies to serve 14-day SHN at a place of residence

During the entry approval application, for nannies who meet all of these conditions, you can request for them to serve their 14-day SHN at a place of residence, instead of the dedicated SHN facilities:

  • Place of residence is occupied only by the nanny and household members who travelled together with her. All of them have the same travel history, arrival date and SHN duration. Nannies are not allowed to serve the 14-day SHN in hotels.
  • Spent the last 14 consecutive days in any of these places before entering Singapore, and did not travel to other countries / regions:
    • Fiji
    • Hong Kong
    • Sri Lanka
    • Thailand

Registration and payment instructions for on-arrival COVID-19 tests

Nanny’s mode of entry into Singapore Cost of on-arrival test 
(per person including GST) 
How to register and pay for the test?
By air
$160
You must use Changi Airport’s eService to book and pay for the test before the nanny arrives in Singapore.
By land or sea
$160

Upon arrival, the nanny must register and pay for the test at the checkpoint using any of these modes: 

  • Cash in Singapore dollars 
  • NETS
  • MasterCard or VISA 

You must reimburse the nanny, unless she is an existing nanny who left Singapore earlier on for personal reasons.

For more details on the SHN requirements, please refer to MOH’s FAQs or contact the SHN helpline at 6812 5555.

Use our SHN calculator to check when your nanny’s SHN ends.

As the global situation evolves, Singapore will continue to adjust its border measures to limit the risk of importation and transmission to the community. Employers and employment agencies bringing nannies into Singapore must comply with the prevailing entry approval requirements, including paying for their stay at the dedicated SHN facility and COVID-19 test, where applicable.

For the latest updates, please visit our website and MOH’s website regularly.

Your responsibilities after the nanny enters Singapore

After the nanny enters Singapore, you must:

  • Ensure she complies with the SHN upon arrival, unless she is not required to serve SHN.
  • Arrange for her to travel from the airport (or any other place of disembarkation) directly to her SHN accommodation upon arrival using the designated transport, unless she is serving SHN at a dedicated SHN facility.
  • Pay for her COVID-19 test and SHN accommodation.
  • Ensure she has a Singapore mobile number. If her number has changed, you must update the number immediately.
  • (Only for nannies who are issued an electronic monitoring device at the checkpoint) Ensure she wears the device and charges it throughout her SHN.
  • (Only for nannies who are not issued an electronic monitoring device) Ensure she follows the instructions in our SMS to download the FWMOMCare mobile app and has a thermometer to record her temperature using the app.
  • Provide her with food and other daily essentials during her SHN, unless she is serving SHN at a dedicated SHN facility.
  • Reschedule non-emergency medical needs (e.g. follow-up visits for chronic conditions or refilling of prescription).
  • Ensure she goes for her COVID-19 test during her assigned slot.
  • Arrange for her to travel between her SHN accommodation and the testing facility using the designated transport, unless she is serving SHN at a dedicated SHN facility. She must return to her SHN accommodation immediately after the test.

If employers are unable to fulfil the responsibilities

Employers who are unable to fulfil the responsibilities above can get employment agencies to help with the entry approval and SHN arrangements. In this case, the employment agency needs to fulfil the responsibilities above.

If no party is willing and able to fulfil the responsibilities, the nanny should not enter Singapore.

What confinement nannies must do during their SHN

Nannies must:

  • Remain in their SHN premises at all times.
  • Carry their mobile phones with internet connection at all times. They must respond to MOM's phone calls, WhatsApp video calls or SMSes within 1 hour.
  • (Only for nannies who are issued an electronic monitoring device at the checkpoint) Wear the device and charge it throughout the SHN.
  • (Only for nannies who are not issued an electronic monitoring device) Record their temperatures 3 times a day using the FWMOMCare mobile app.
  • Not have any visitors, and minimise contact with others.
  • Maintain a record of persons they come into close contact with.
  • Act responsibly based on any advisories issued by the Singapore Government.
  • Take a COVID-19 test before their SHN is over.

Penalties for non-compliance

Employers, employment agencies and confinement nannies have a collective duty to ensure the entry approval and SHN requirements are complied with.

Enforcement action, including revocation of work passes and suspension of work pass privileges, will be taken if the requirements are not complied with or for false declarations. Demerit points will also be imposed on employment agencies whose actions result in violation of the requirements by confinement nannies.