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Renew, cancel or replace a Letter of Consent

Employers can cancel a Letter of Consent (LOC) or apply to renew it before it expires. Employers can also request for a replacement if the LOC has been misplaced.

Who can renew Employer or appointed employment agent (EA).
How much it costs No application fee for LOC renewals.
How long it takes

For Dependant’s Pass holders: Within 3 weeks for most cases.

For LTVP or LTVP+ holders: 1 week. Some cases will take more time.

When to renew

For Dependant’s Pass (DP) holders, you can apply to renew the LOC when the Dependant’s Pass is renewed. You can apply to renew up to 6 months before the LOC expires.

For LTVP or LTVP+ holders, you can apply to renew up to 6 months before the LOC expires. Before applying, check that the LTVP or LTVP+ is valid for at least 3 months. If it is not, the pass holder needs to go to the Immigration and Checkpoints Authority (ICA) to renew the LTVP or LTVP+.

How to renew

Log in to EP Online to apply for renewal.

If the Letter of Consent has been misplaced, you need to report the loss and request for a replacement.

When to cancel Within 1 week after the LOC holder's last day of notice.
Who can cancel Employer or employment agent
How long it takes Cancellation is immediate

Before cancelling

You need to:

  1. Seek tax clearance from the Inland Revenue Authority of Singapore (IRAS).
  2. Settle all outstanding employment issues that the LOC holder may raise, including salary payment. 

When to cancel the pass

You must cancel the LOC within 1 week after the last day of the notice period.

How to cancel

To cancel an LOC, log in to EP Online.