Most customers use our digital services (e.g. eServices, web chat, website) to find out about the latest work pass requirements. If you’re unable to do so, you can make an appointment to visit our services centres.
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How do I lift a block on work pass transactions due to unpaid levy?

You need to:

  1. Use check and pay foreign worker levy to pay all outstanding levies.
  2. Wait 3 working days for payment to be processed.
  3. Proceed with your work pass transactions.

Alternatively, you can use other payment methods. You need to wait up to 5 working days for payment to be processed before you can proceed with work pass transactions.

Note: We will not be able to process late levy payments immediately.