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TraceTogether token

Employers must ensure that your work pass holders carry their TraceTogether tokens at all times.

At a glance

What is it Small and light device that allows contact tracing to be done quickly when there’s a COVID-19 case.
Who must use
  • All work pass holders in construction, marine shipyard and process sectors.
  • All work pass holders staying in dormitories.
When to use

Work pass holders must carry the token with them at all times:

  • At their dormitory or place of residence, and
  • When they leave for work, essential errands and other activities.

The token should not be used at certain worksites, such as live process plant environments. To use the token safely, it needs to be in line with your worksite’s prevailing health and safety requirements.

How to use

Carry it safely and securely, such as on a lanyard or strap.

Ensure that it does not pose any safety hazards during daily work activities.

How long does it last 4 to 6 months.
Is it waterproof It is water-resistant but not waterproof

What is TraceTogether token

TraceTogether token is a contact tracing device.

All work pass holders who meet the following criteria must wear the token at all times:

  • Work in construction, marine shipyard or process sectors.
  • Stay in dormitories.

It allows more effective contact tracing identification of close contacts. This helps to conduct contact tracing quickly and minimise disruption to your work.

Tracetogether token

How does it work

It detects other devices nearby:

  • BluePass tokens
  • TraceTogether tokens
  • Mobile phones with TraceTogether app

TraceTogether token captures proximity data using Bluetooth technology. Data older than 25 days is automatically deleted.

If a worker tests positive for COVID-19, the proximity data on the worker’s device will be sent to MOH for contact tracing. There are no confidential data stored in the token.

How to collect TraceTogether token

Your work pass holders should collect the TraceTogether token if they do not have one.

For work pass holders who stay in Purpose Built Dormitories (PBDs), they can contact their dormitory operators directly, and the dormitory operators will contact FAST Team to collect their tokens.

For those staying in FCDs, CTQs, TOLs or PRPs, they can collect the tokens at:

Terusan Recreation Centre
1 Jalan Papan
Singapore 619392
From 8am to 4pm
Saturdays and Sundays, excluding public holidays

Your work pass holders need to bring and show their original BluePass token to be issued a new TraceTogether token.

If they have lost their original BluePass token, they need to inform us during collection. They will still be able to collect the TraceTogether token.

After collecting the new TraceTogether token, your workers must continue to keep their old BluePass tokens for the next 14 days.

After 14 days, your workers can return the BluePass token by:

For How to return
Migrant workers living in PBDs The FAST officers onsite will collect them from the workers.
Construction, marine shipyard and process migrant workers living in non-PBDs Return BluePass tokens at the Regional Swab Centres when they go for Rostered Routine Testing.

How to take care of the TraceTogether token

You should inform your work pass holders that they need to take care of their tokens and keep it safe.

To avoid damaging the token:

  • Do not place it in water.
  • Do not put it near fire.
  • Do not hit it with anything.
  • Do not drop it from height.

Lost or damaged TraceTogether token

For work pass holders who stay in PBDs, they can contact their dormitory operators directly, and dormitory operators will contact FAST Team for an exchange or to get a replacement.

For those staying in FCDs, CTQs, TOLs or PRPs, they can replace their tokens at:

Terusan Recreation Centre
1 Jalan Papan
Singapore 619392
From 8am to 4pm
Saturdays and Sundays, excluding public holidays

Your work pass holders must return the damaged token to dormitory operators or Recreation Centres personnel before getting a replacement.

If your workers lose their TraceTogether tokens more than once, there will be a charge of $9 replacement fee for a new TraceTogether token.

Replacement for flat batteries, damaged or faulty tokens is free.