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Sending your workers home

Employers must follow these 8 steps to repatriate your workers.

To repatriate your workers:

  1. Ensure that your workers have no movement restrictions
  2. Book their flights early
  3. Register your interest with MOM if no commercial flights available
  4. Check embassy websites regularly
  5. Ensure your workers have legal stay until the date of their flights
  6. Ensure your workers fulfil all requirements imposed by the airlines or receiving countries
  7. Repatriating PRC workers returning to China
  8. Repatriating Indian workers returning to States of Tamil Nadu and West Bengal

Ensure that your workers have no movement restrictionsShow

You must ensure that your workers are not under Quarantine Orders (QO) or Stay-Home Notices (SHN).

Book their flights earlyShow

Flights are currently limited due to the COVID-19 situation. You should check availability of commercial flights and book early by regularly checking:

Employers are advised to choose airlines that allow flexibility in re-booking of passengers with positive COVID-19 test results, particularly for repatriation of COVID-Recovered PRC workers.

This is because all passengers departing from Singapore for China are required to be tested negative for COVID-19 before boarding, and COVID-Recovered workers may continue to test positive due to shedding of non-viable viral fragments even though they are non-infectious.

COVID-Recovered PRC workers who test positive would hence need to rebook their flights and be re-tested before their rebooked flights.

Get more details on repatriating PRC workers returning to China.

Register your interest with MOM if no commercial flights availableShow

There is no need to register your interest with MOM if commercial flights are available to your foreign worker’s home country (e.g. Bangladesh, China, the Philippines).

To register your interest with MOM:

  1. Download and complete the template. Make sure to enter the details of workers who are ready for repatriation.
  2. Log in to register online. You’ll need CorpPass.
  3. Attach the completed template and submit.

Check embassy websites regularlyShow

You should check embassy websites regularly for the latest updates on upcoming relief flights and pre-departure testing requirements.

For relief flights, you will need to register your interest with the embassy.

Embassy websites
Bangladesh High Commission
Embassy of the People’s Republic of China
High Commission of India
Embassy of the Republic of the Union of Myanmar
Embassy of the Philippines
Sri Lanka High Commission
Royal Thai Embassy
Royal Thai Embassy Facebook page
The Embassy of the Socialist Republic of Viet Nam
If You need to
Flights are within 14 days of work pass cancellation or expiry Use WP Online to cancel their work passes.
Flights are more than 14 days from work pass expiry Register online to extend their stay.
Workers are already on Special Passes and you’re unable to get a flight before their Special Pass expire

Register online to extend their stay.

Note: You must extend their Special Pass or they will become illegal overstayers in Singapore.

Ensure your workers fulfil all requirements imposed by the airlines or receiving countriesShow

You should regularly check embassy and airlines’ websites for any specific COVID-19-related landing requirements, such as fit-to-fly doctor’s certification or quarantine requirements on arrival.

Repatriating PRC workers returning to ChinaShow

The Embassy of the People’s Republic of China had announced that starting from 8 November 2020, 0000hrs, all PRC nationals departing from Singapore for China will be required to take a nucleic acid test (NAT) for COVID-19 and an IgM antibody serology test before boarding. The NAT test is similar to the Polymerase Chain Reaction (PCR) test in Singapore.

The test results memos will be valid for 2 days from the date of testing (T day). I.e. passengers with negative test results can take flights to China within 2 days after taking the tests (T+2 days).

For flight on 8 November 2020 (T+2), the earliest date which the passenger need to take the test is 6 November 2020 (T day).

Update

The Embassy of the People’s Republic of China had further announced on 26 November that the pre-departure COVID-19 test requirements will be tightened.

For flights from 1 December 2020

Your returning PRC employee will be required to submit the test result memos to the Chinese Embassy via the international version of the WECHAT epidemic prevention health code, and obtain the green health code with the “HS” mark.

It is advised that the required information be uploaded to the WECHAT application once the test result memos are sent to you by the clinics.

The passengers will only be allowed to board upon inspection of the green health code marked with “HS” by the airline staff.

For more information on the application process, please check the Embassy’s website.

For flights from 5 December 2020

The IgM antibody serology test will only be accepted if it is done via venous blood test method.

The PCR test is still required.

Both tests need to be negative and the test results memos will be valid for 2 days (T +2) from the date of the test (T).

The test results memo for IgM antibody serology test must clearly indicate that the testing is done using venous blood method. See sample memo below for reference.

 
Sample COVID-19 memo


For PCR COVID tests on 1 December 2020 onwards

Government approval is not required for pre-departure PCR COVID tests appointments on or after 1 December 2020.

Please contact a clinic listed in SafeTravel to make an appointment directly. Employers should schedule the required tests of your workers to be 2 days before the flight departure date to ensure results are issued before the flight.

For PCR COVID tests in November 2020

Chinese workers with live or cancelled Work Permits and S Passes returning to China should submit your pre-departure COVID test request online. Successful applicants will be notified of the approval via the email registered in the form within 2 working days.

Other MOM pass holders, such as Employment Pass or Dependant’s Pass holders, should refer to SafeTravel Pre-Departure Test Application to apply for the PCR test.

Once you have been notified of the approval via email, please contact a clinic listed in SafeTravel to make an appointment directly. Employers should schedule the PCR test of your workers to be 2 days before the flight departure date to ensure results are issued before the flight.

There is no need to seek approvals for IgM antibody serology tests. Please approach clinics directly on the availability of the IgM serology test using the venous blood test method, and schedule the IgM serology test of your workers to be 2 days before the flight departure date to ensure results can be issued before the flight.

Please note that the costs of the PCR and IgM antibody tests are to be borne by the employer and should be paid upfront at the GP clinic directly.

The result memos will be issued by the GP clinic.

After the swab appointment

Please ensure that your worker is not on Quarantine Order or Stay-Home Notice on departure day. Your worker will be unable to fly if their test results are inconclusive or positive. Please work with the airlines to re-schedule your worker’s flight accordingly.

For boarding before December 2020

There is no need to submit the test result memos to the Chinese Embassy. Please ensure that your worker brings 2 printed hard copies of their test result memos when checking in at the airport.

For boarding from 1 December 2020 onwards

Your foreign worker will be required to submit the test result memos to the Chinese Embassy via the international version of WECHAT epidemic prevention health code, and obtain the green health code with the “HS” mark.

It is advised that the required information be uploaded to the WECHAT application once the test result memos are sent to you by the clinics.

The passengers will only be allowed to board upon inspection of the green health code marked with “HS” by the airline staff.

For more information on the application process, please check the Embassy’s website.

Re-test procedure for COVID-recovered Work Permit, S Pass and Special Pass holders testing PCR-positive / PCR-inconclusive or IgM-antibody-positive

If your COVID-recovered worker has tested You should
PCR-positive / PCR-inconclusive and IgM-antibody-negative at the GP clinic before original flight
  • Work with airlines to schedule the next available flight.
  • Register for re-test at RMC.
PCR-positive / PCR-inconclusive and IgM-antibody-positive at GP clinic before original flight
  • Work with airlines to schedule next flight at least 2 weeks after original flight.
  • Register for re-test at RMC.
IgM-antibody-positive and PCR-negative at GP clinic before original flight
  • Work with airlines to schedule next flight at least 2 weeks after original flight.
  • Re-apply for your worker to be re-tested at GP clinic.

To register for a re-test appointment ahead of the rescheduled flight, please contact your region’s Managing Agent (MA) 2 days before the new flight date to schedule a same-day appointment at a regional medical centre.

Please check with the MA if the medical centre can support both PCR and IgM antibody tests, as well as the cost of the IgM antibody test before confirming the appointment. The cost of the antibody test will be chargeable by the RMC directly, whereas the cost of the PCR re-swab will be waived only if your worker had previously tested PCR-positive or PCR-inconclusive ahead of the original flight.

Your worker should bring along all of the following documents (hardcopy or softcopy) to the medical centre :

  • Discharge memo from MOH to prove that they are a COVID-recovered worker.
  • The previous PCR and IgM-antibody test result memos issued by the GP clinic.
  • Proof of your worker’s rescheduled flight.
Region Contact number to make test appointments
South / West 8349 1374
North 8933 7756
East 8933 7687

If your worker is living in any of the following dorms, you should contact the dorm’s on-site medical centre directly instead:

  • CDPL Tuas Dorm
  • Kranji Lodge 1
  • S11 PPT Lodge 1A / 1B
  • Sungei Tengah Lodge
  • Tuas View Dorm

Repatriating Indian workers returning to States of Tamil Nadu and West BengalShow

The Government of the State of Tamil Nadu had announced that starting from 15 September 2020, 0000hrs, all passengers departing from Singapore for the Tamil Nadu State (i.e. Tiruchirappalli, Chennai, Madurai and Coimbatore) and the West Bengal State (i.e. Kolkata) of India will be required to take a Polymerase Chain Reaction (PCR) test for COVID-19 before boarding. The test must be taken within 96 hours prior to departure.

If the passenger takes the test on 1 September 2020 and receives a negative result, they must travel by 2359 hrs on 5 September 2020.

For PCR COVID tests on 1 December 2020 onwards

Government approval is not required for pre-departure PCR COVID tests on or after 1 December 2020.

Please contact a clinic listed in SafeTravel to make an appointment directly. Employers should schedule the required tests of your workers to be 4 days before the flight departure date to ensure results are issued before the flight.

For PCR COVID tests in November 2020

Indian workers with live or cancelled Work Permits and S Passes returning to the Tamil Nadu or West Bengal States of India should submit your pre-departure COVID test request online. Successful applicants will be notified of the approval via the email registered in the form within 2 working days.

Other MOM pass holders, such as Employment Pass or Dependant’s Pass holders, should refer to SafeTravel Pre-Departure Test Application to apply for the PCR test.

Once you have been notified of the approval via email, please contact a clinic listed in SafeTravel to make an appointment directly. Employers should schedule the PCR test of your workers to be 4 days before the flight departure date.

After the swab appointment

Please ensure that your worker brings a printed hard copy of their test result when checking in at the airport.

Please ensure that your worker is not on Quarantine Order or Stay-Home Notice on departure day.

Your worker will be unable to fly if his test results are inconclusive or positive.

  • Workers who are tested positive for the first time would be subjected to isolation and/or treatment. You and your worker will be informed on the procedures by the medical professionals. You are advised to work with the airline to request refunds or deferment of your worker’s flight ticket, and to arrange another swab test to be 4 days before the next available flight.
  • If your worker has inconclusive results, you are advised to work with the airlines to schedule the earliest available next flight and re-swab your worker as soon as possible, 4 days before the rebooked flight.

Please also note that COVID-recovered workers may continue to test positive due to shedding of non-viable viral fragments even though they are non-infectious. COVID-recovered workers who test positive would hence need to rebook their flights and be re-tested before their rebooked flights.

Re-swab procedure for COVID-recovered Work Permit, S Pass and Special Pass holders testing positive or inconclusive

If your worker is COVID-recovered and had tested positive or inconclusive at the GP clinic ahead of the original flight, you are advised to work with the airlines to schedule the next available flight.

To register for a re-swab appointment ahead of the rescheduled flight, please contact your region’s Managing Agent (MA) 4 days before the new flight date to schedule a same-day appointment at a regional medical centre.*

Your worker should bring along all of the following documents to the medical centre (either hard-copy or soft-copy):

  • Discharge memo from MOH to prove that they are a COVID-recovered worker.
  • The previous positive or inconclusive test result memo issued by the GP clinic.
  • Proof of your worker’s rescheduled flight.

The cost of these re-swabs at the medical centre will be waived.

* Workers living at the following dorms should proceed to the dormitory’s on-site medical centre directly.

  • CDPL Tuas Dorm
  • Kranji Lodge 1
  • S11 PPT Lodge 1A / 1B
  • Sungei Tengah Lodge
  • Tuas View Dorm
Region Contact number for re-swabs
South / West 8349 1374
North 8933 7756
East 8933 7687