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FAQs on Stay-Home Notice (SHN) and Isolation matters

For employers and employees, find out what you can and cannot do if you're under SHN or Self-isolation.

For more COVID-19 FAQs, refer to MOH’s AskGov.sg page.

Stay-Home Notice (SHN)

I started SHN on or after 18 May, and received SMS from MOM. What should I do?Show

You must use FWMOMCare to report your health status to MOM 3 times per day.

Read the user guide, it’s available in multiple languages.

When do employers start counting the first day for employees who need to go on SHN?Show

The SHN comes into effect immediately on the day of arrival in Singapore and ends after a negative COVID-19 Polymerase Chain Reaction (PCR) test result is conveyed. You can use SafeTravel’s SHN end-date calculator to calculate the end date of your SHN.

Travellers who are serving SHN at their own place of residence may end their SHN once they receive an SMS with their test result.

Travellers who are staying in SDF will be alerted by the SDF concierge on their check out time when they have received confirmation of the PCR test result.

What should employees do if they are placed on SHN? Can they run errands while on SHN?Show

Stay-Home Notice (SHN)

Under the SHN, returnees will have to remain in their place of residence / dedicated SHN facility at all times during the SHN period. This is stricter than the previous LOA regime, which had allowed returnees to leave their homes briefly, for example for their meals or to buy household supplies.

Those placed on SHN should monitor their health closely, i.e. twice daily for fever (i.e. ≥ 38°C) and respiratory symptoms such as cough and breathlessness. They should minimise contact with others and avoid having visitors (e.g. other employees) to their residence. Employees under SHN should maintain a record of persons they come into close contact with during this period.

Work pass holders on SHN can make their own arrangements to procure daily necessities, such as meals and daily essentials. This could include requesting their house or dormitory mates to help procure these for them or ordering home delivery services. Employers will be responsible for ensuring the well-being of their work pass holders on SHN and will be expected to render any support they require. Work pass holders who face difficulties and contact MOM for assistance.

Leave of Absence (LOA)

During the LOA period, employees may leave the place of residence to purchase daily necessities or to attend to important personal matters, but they should return to the place of residence as quickly as possible. Employers must also ensure that employees stay away from the workplace.

Employers should advise employees to stay at home and avoid social contact. Employees should avoid crowded places and refrain from attending social or public gatherings. They should monitor their health closely, and seek medical attention immediately if they develop any fever or symptoms of acute respiratory illness (e.g. cough, shortness of breath, runny nose, sore throat).

Employers and employees have a joint duty to ensure that employees behave responsibly during the LOA period, and not return to work. MOM will not hesitate to revoke the work passes and withdraw work pass privileges against errant employers or employees.

What should employees do if they need to leave Singapore due to an emergency while in the midst of serving the SHN? Are they required to complete the SHN before returning?Show

Employees on SHN who have critical need to leave Singapore can contact their assigned point of contact (see below) for the SHN period who will advise them on the requirements. Approval must be sought from point of contact, and the appropriate documentation must be submitted as a proof (e.g. death certificate).

  • Singapore citizens, PRs and long-term pass holders can contact the People’s Association at 6344 8222.
  • Foreign employees with a work pass should inform their employers or their Singapore employment agency. If the employer or Singapore employment agency fails to provide assistance, please use go.gov.sg/shn-self-help.

The employee should however note that they will be subjected to the prevailing restrictions imposed by their destination country. For the subsequent return, the employee will be subjected to Singapore’s prevailing requirements for SHN and pre-entry approval, if applicable.

Is the employer required to pay for food for their work pass holders on SHN?Show

The employer has a responsibility to ensure that the returning work pass holder complies with the SHN requirements, one of which is not to leave their residences. As such, the employer should arrange to provide them with food, including bearing the cost of it during the SHN period.

Can employers ask employees to use their annual leave for the SHN period?Show

You can ask your employees to work remotely during the SHN period.

If your employees are unable to work remotely, you can discuss with them on appropriate salary and leave arrangement:

During SHN, working remotely is Left Singapore for Salary or leave arrangement
Feasible N.A. Prevailing salary.
Not feasible Work

You should provide additional paid leave to cover the SHN duration that both vaccinated and unvaccinated employees need to serve.

For medically eligible but unvaccinated employees who may have to serve longer SHN durations, the additional days can be taken from existing leave entitlements. If they have used up their leave entitlement, you may require them to go on no-pay leave.

Not feasible Personal reasons You should come to a mutual agreement on leave arrangement with your employees.


Isolation Order and Self-isolation

My employee has requested to accompany his or her child for isolation at an appropriate care facility, on home recovery programme, or under self-isolation. What working arrangements can be made during this period of absence?Show

If your employee can work from home (WFH), you should arrange for your employee to do so.

If your employee is unable to WFH, the period of absence from work should be treated as childcare leave or annual leave.

For employees who have used up their childcare leave or annual leave, employers are urged to exercise compassion and flexibility by granting additional paid leave.

If an employee is issued an isolation order, will their absence from work be treated as paid hospitalisation leave?Show

For employees who tested positive and are issued an isolation order under the Home Recovery Programme or at appropriate care facilities, the period of absence from work should be treated as paid hospitalisation leave, as part of the employee’s hospitalisation leave eligibility under their employment contracts, collective agreements, or under the Employment Act.

For employees who have used up their paid hospitalisation leave, employers are urged to exercise compassion and flexibility by granting additional paid hospitalisation leave, as the employees concerned may face hardship during this time.

My employee was sent a ‘Health Risk Warning’ SMS by MOH. What working arrangements need to be made during this period?Show

Employees who receive a ‘Health Risk Warning’ should follow the health protocols detailed at https://www.covid.gov.sg/exposed/hrw

Employees could continue their daily activities as long as they test negative each day before leaving their place of residence. However, such employees should still minimise their social activities.

Employers are encouraged to allow these employees to work from home as far as possible.

My employee’s household member has tested COVID-19 positive, what does my employee have to do?Show

Being a close contact of the COVID-19 positive case, your employee will be issued with a Health Risk Warning (HRW).

Employees who receive a ‘Health Risk Warning’ should follow the health protocols detailed at https://www.covid.gov.sg/exposed/hrw

Employees could continue their daily activities (including going to work) as long as they test negative each day before leaving their place of residence. However, such employees should still minimise their social activities.

Employers are encouraged to allow these employees to work from home as far as possible.

More on FAQs on COVID-19