Our services centres are open for customers with appointments. Please use our online services (e.g. eServices, web chat, website) or make an appointment if you’re unable to use our digital services. Find out the latest update on work pass services.
Skip to main content

FAQs on Stay-Home Notice (SHN) for FDWs

For FDW employers and EAs, find out what you need to do if you have FDW on SHN, or if you're bringing in FDW from overseas during the COVID-19 period.

I want to bring in an FDW to Singapore. What should I do?Show

If the FDW is arriving in Singapore from 16 March 2020, 2359 hrs, the EA / employer must obtain MOM’s approval before the FDW can enter Singapore.

Before obtaining MOM’s approval, the party applying for the entry approval must:

  • Secure a suitable place of residence for her to complete the 14-day SHN. The FDW should be housed in a dormitory, hostel, or hotel.
  • Ensure she has a SIM card with a Singapore phone number for MOM to contact her.

MOM’s approval application is open daily from 12:01 pm and closes at 12 pm the next day.

Requests received during this period are for arrivals within 14 days after the application closes (e.g. for arrivals in Singapore from 18 Mar 2020 to 31 Mar 2020, the employer can submit the request from 16 Mar 2020, 12:01 pm to 17 Mar 2020, 12 pm). Applications submitted:

  • By 12 pm: Will receive the outcome on the same day.
  • After 12 pm: Will receive the outcome the next day.

EAs / employers should obtain MOM’s approval before confirming the FDW’s flight to Singapore.

For new FDWs who are holding on to an in-principle approval (IPA), the FDW will need to complete their 14-day SHN before they can get their medical examination done and Work Permit issued. MOM will automatically extend their Short-Term Visit Pass and IPA by 14 days and notify employers when the extension is done. First-time FDWs should complete the Settling-in Programme (SIP) within 3 days from the completion of their SHN.

MOM has granted approval for my FDW to come to Singapore. Is there anything I should follow up?Show

The party applying for the entry approval will be responsible to explain and ensure that the FDW understands and fully complies with the additional conditions imposed for the SHN period, including:

  • Arrange to send her from the airport directly to her temporary accommodation or place of residence to serve the 14-day SHN immediately upon arrival in Singapore.
  • Ensure she downloads WhatsApp on her mobile phone and responds to MOM’s phone calls, WhatsApp video calls or SMSes within 1 hour during the 14-day SHN period. This includes ensuring that she is given Wi-Fi access, or her prepaid card has enough funds.
  • Arrange to provide her with food and other daily necessities during the SHN period as she is not allowed to leave her place of residence.
  • Cater to her medical needs, where necessary (e.g. visits to a clinic nearest to her place of residence).

If you are unable to fulfil the obligations above, you should not bring the FDW into Singapore.

Is my FDW subject to SHN if she is arriving in Singapore from Malaysia by land and sea?Show

FDWs of all nationalities, regardless of the countries from which they are travelling to Singapore, are subject to the new entry approval and SHN requirements.

My FDW is returning from home leave. If she does not already have a mobile phone and local SIM card, do I need to provide her with them for the SHN?Show

Yes, you will need to provide your FDW with a mobile phone (that can be installed with WhatsApp) and a local SIM card during the SHN period. MOM will be contacting the FDW to ensure that she is abiding by the SHN requirements.

Can FDWs who are returning from home leave work during the SHN period?Show

FDWs who are serving their SHN at their employers’ residence can work during the SHN period. However, the FDW is not permitted to leave the residence.

FDWs who are serving their SHN in alternative accommodation will not be allowed to leave their SHN residence.

Should I still pay my FDW her salary while she is serving her 14-day SHN?Show

The current requirements will still be applicable.

New FDWs

For new FDWs, employers are required to start paying the FDW her salary once she is deployed to your household. Employers are not required to pay the FDW her salary during SHN as she has yet to be deployed to the household.

FDWs returning from overseas

For FDWs returning from overseas, employers should continue paying FDW her salary once she returns to Singapore.

My FDW just arrived in Singapore and has not started working for me. She has to serve her 14-day SHN. Where should she stay during this period? Who should arrange for this accommodation?Show

Employers and EAs can apply for entry approval online. Employers of direct-hire FDWs and employers of FDWs returning from overseas may also engage the services of an EA to assist in the entry approval and SHN arrangements.

The party applying for the entry approval will be responsible for ensuring proper housing and upkeep arrangements for the FDW to serve the SHN without leaving the SHN residence.

New FDWs have to serve their SHN at dormitories, hostels or hotels. EAs and employers can look for alternative accomodation or email mom_qops@mom.gov.sg if they need assistance on accommodation options.

If my FDW is housed at an alternative location (not my house) for the 14-day SHN, who should bear the cost of her accommodation?Show

Employers are responsible to bear the cost of the FDW’s accommodation during the 14-day SHN.

MOM will provide a SHN support to help Singapore Citizens or Permanent Residents employers who are affected by these measures and were not able to factor in these requirements in their hiring decisions.

Eligible employers will receive $60 daily and have their FDW levy waived for the required duration of the SHN. This will help employers offset some of the costs incurred.

Employers will be eligible for the support if:

  • Your FDW is arriving in Singapore from overseas from 16 March 2020, 2359 hours; and
  • Your FDW is housed in a dormitory, hostel or hotel.

Your FDW’s work pass application was submitted before 15 March 2020, 2359 hrs; or your FDW has a valid work pass and left Singapore prior to 15 March 2020, 2359 hrs.

Employers can apply for the support within 90 days after the FDW completes her SHN. MOM will provide more details on the application process later.

Why can't I house my new FDW at my household during SHN?Show

Similar to today, new FDWs should complete the necessary procedures (e.g. medical examination, Settling-In Programme) before being deployed to households.

As these procedures can only be done after the FDWs have completed their SHN, it would be better for the FDW to be housed at an alternative accommodation for the duration of the SHN.

I'm an EA. Can I house FDWs at my boarding house for the 14-day SHN?Show

EAs can only house FDWs in their boarding house if it is a hostel, dormitory or hotel.

My FDW just returned from home leave, and she is serving the 14-day SHN in my house. Am I eligible for MOM's SHN support?Show

Employers whose FDWs are returning from overseas and serving their SHN in their own residence are not eligible for the SHN support.

I'm an EA. Am I eligible for MOM's SHN support?Show

Employers are responsible to bear the cost of the FDW’s accommodation during the 14-day SHN.

The SHN support is for employers (Singapore Citizens or Permanent Residents) who are affected by the SHN requirements. EAs that have been engaged by employers to assist with entry approval and SHN arrangements should discuss the costs involved with employers.

I voluntarily placed my FDW on SHN at an alternative location before 16 March 2020. Am I eligible for MOM's SHN support?Show

No. The SHN support is for employers whose FDWs are arriving in or returning to Singapore from 16 March 2020, 2359 hrs, and are subject to the entry approval and SHN requirements.

I'm an FDW employer. How can I apply for the SHN support?Show

Employers can apply for the SHN support within 90 days after the FDW completes her SHN. MOM will provide more details on the application process later.

What will happen if the FDW's SHN is breached?Show

EAs, employers and their FDWs have a collective duty to ensure that the entry approval and SHN requirements are fully complied with.

Enforcement action, including revocation of work passes and suspension of work pass privileges, will be taken if the requirements are not complied with. Demerit points will also be imposed on EAs whose actions result in violation of the requirements by the FDW.

What should I do if my FDW falls sick during SHN?Show

You should ask your FDW to don a mask and take her to the GP clinic closest to her SHN residence. The GP will make an assessment and take necessary steps to transport her to the hospital for further tests if necessary.

Please do not send the FDW directly to the hospital unless it is a medical emergency.