You can now use the AccessCode on the SGWorkPass app to check if your foreign employees can leave their residence (dormitory or non-dormitory housing) for work. The status of your employees’ AccessCode takes into account 3 broad parameters:
- Their health
- Their residential address
- Whether your company is allowed to operate
They can only leave for work if their AccessCode is “Green” (can go out for work).
However, if their AccessCode is “Grey” (AccessCode does not apply) or “Red” (cannot go out for work), they are not allowed to leave for work.
Workers in the construction, process and marine sectors or staying in dormitories have to continue to use SGWorkPass to check their AccessCode, and can only leave their residence for work when it is ‘Green’.
The common reasons for a “Grey” or “Red” AccessCode even if your company had been permitted to operate during the Circuit Breaker are:
My foreign employees were approved as essential workers and they have been working throughout the Circuit Breaker period. Why does SGWorkPass AccessCode now show a Grey status for them? Can they continue to work?Show
All companies should check the GoBusiness Portal to find out if they are allowed to resume operations.
If your workers’ AccessCode status is displaying “Grey” (AccessCode does not apply) even though you are permitted to operate, please approach your respective lead agencies for assistance:
Please also ensure your employees’ residential addresses are updated as it is one of the components that affects the AccessCode status.
My foreign workers don't stay in dormitories and are not infected with COVID-19. Why is their SGWorkPass AccessCode status Red when they had been allowed to work and were working during the Circuit Breaker period?Show
As the status of your employees’ AccessCode takes into account 3 broad parameters, it is possible that your employees’ AccessCode is reflected as “Red” if their residential addresses have not been updated with MOM.
As such, please ensure their residential addresses are kept updated.
You can update their residential addresses using:
If their residential addresses have changed, please update their address and wait 1 to 2 days for their AccessCode status to be updated.
You may be asked to produce your work pass card to dormitory operators, security guards or Government authorities. They will use SGWorkPass to scan and confirm that you can leave for work.
Alternatively, you may be asked to scan your card using SGWorkPass and show the display to the relevant personnel.
You are only allowed to leave your residence for work if SGWorkPass shows “Can go out for work” (“Green” status).
Unless your dormitory is declared by ITF to be cleared of COVID-19 infections, you are not allowed to leave for card registration or other work pass transactions.
Meanwhile, you can continue to use the Notification Letter to prove you have a valid stay in Singapore. The validity of your Notification Letter will be automatically extended.
The AccessCode is not applicable to FDWs. They can continue to work for their employers, as well as leaving home to buy food or groceries for the household.
My foreign worker doesn't have a smartphone or SIM card, and can't download mobile apps. What should I do?Show
As an employer, you must ensure that all your Work Permit and S Pass workers download these mobile apps before they can return to work.
This will help to protect your workers, and prevent COVID-19 transmissions at the workplace and at their place of accommodation.
If your workers don’t have a smartphone that allows them to download and use the mobile apps, you should help to source for it. You must treat your workers fairly and work out a mutually agreeable arrangement with your worker in paying for the phone.
You should then register your workers’ update mobile numbers using OFWAS (Work Permit holders) and EP Online (S Pass holders).
You can contact the key telcos for help finding suitable smartphones: