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FAQs on quarantine matters

Find out what must employers and employees do if employees are quarantined.

For more FAQs on Leave of Absence and quarantine matters, please refer to MOH’s website.

Do employers need to provide suitable quarantine facilities for foreign workers? What should the employer do if dormitories do not have enough capacity to house a quarantined foreign worker?Show

Foreign workers who are issued with Quarantine Order (QO) may be quarantined at home or within their dormitory. They will first have their existing housing assessed by the Quarantine Order Agent for home quarantine, for whether the housing is suitable for quarantine.

If their housing is assessed to be unsuitable, foreign workers will then be sent to a suitable quarantine facility, which is centrally managed by the Government.

There is no need or employers to provide suitable quarantine facilities for foreign workers.

Are quarantined foreign workers allowed to leave quarantine facilities?Show

No. People under quarantine must not leave their designated location for any reason. Should they require assistance for daily needs beyond what is provided for under the home quarantine package, they should arrange with their relatives / friends to purchase groceries and assist in their daily needs whenever necessary. If they urgently need to leave the place of quarantine for matters needing personal attention which cannot be postponed, they must first seek the permission of the Quarantine Order Agent.

It is an offence if people under quarantine do not comply with the conditions listed in accordance to the Quarantine Order.

Are foreign workers entitled to the $100 Quarantine Order Allowance (QOA)?Show

The QOA is set up to mitigate financial impact for those who have been served QOs. Upon completion of the QO, claims for the $100 per day can only be made by 2 groups:

  • Self-employed Singapore Citizens or Permanent Residents.
  • Singapore-registered companies whose employees under QO are Singapore Citizens, Permanent Residents or work pass holders.

This allowance will not apply if the affected S Pass or Work Permit holders began their QO on or after 1 April 2020, regardless of when the QO ends. This is in view of the levy rebate and wiaver of March 2020’s levies (payable in April 2020).

How will the $100 Quarantine Order Allowance be issued? Does the claim cover non-working days and rest days?Show

At the end of the quarantine, employers should submit the claim form along with proof of payment of CPF to employees issued with Quarantine Order, and the company will be paid the ex gratia.

SEPs should submit the claim form along with proof of self-employment.

The claim covers non-working days and rest days.

Employees may have family members / housemates who are quarantined. What should employers do to safeguard the other employees who may have been in contact with that employee?Show

If the employee has family members / housemates who are confirmed cases, he/she will be quarantined as well if assessed to be a close contact.

If quarantined family members / housemates are not confirmed cases, there is no public health action required of the employer.

However, if any employee has fever and respiratory symptoms (e.g. cough, sore throat, runny nose, shortness of breath), the employer should advise him/her to wear a mask and seek medical attention promptly. Call the clinic ahead and inform the doctor of symptoms as well as travel history, if any.

If the employee is quarantined, will his/her absence be treated as paid hospitalisation leave?Show

Home Quarantine Orders (HQOs) are served on persons by MOH, the period of absence from work necessitated by HQOs should be treated as paid hospitalisation leave, as part of the employee’s hospitalisation leave eligibility under their employment contracts, collective agreements, or under the Employment Act.

For employees who have used up their paid hospitalisation leave, employers are urged to exercise compassion and flexibility by granting additional paid hospitalisation leave, as the employees concerned may face hardship during this time.

Why did my workers' Quarantine Order extend despite them being tested negative?Show

Your workers were put on Quarantine Order by the Ministry of Health (MOH) as they were identified as close contacts of a positive COVID-19 case through the TraceTogether application or the norminal roll of the dormitory they are staying at.

Their exposure to the case met the prevailing definition of close contacts used by MOH. This means that they were in close proximity to a positive COVID-10 case during their infectious period for a significant period of time.

For the case of migrant workers, the close contact with a positive COVID-19 case could either be at their place of residence or work.

We seek your understanding that we need such workers to be segregated and tested before they can be released from their Quarantine Order. This is because they could be still be infectious and could spread the virus to more people, including co-workers and the community. It is important that we take early steps to segregate such cases so as to prevent another outbreak.

More on FAQs on COVID-19