MOM will automatically waive levies for workers on MRO.
Workers issued with MROs are not allowed to return to work or carry out essential errands. This is to mitigate the risk of any COVID-19 transmission.
You must reschedule your worker’s flight as they can only leave Singapore after their MRO is lifted.
If your worker is confirmed to be a close contact of a COVID-19 positive case, he will have to complete his quarantine order before leaving Singapore.
If your worker is travelling for compassionate reasons, they can approach the Forward Assurance Support Team (FAST) officers on ground for assistance. Appeals will be considered on a case-by-case basis.
If your worker is experiencing COVID-19 related symptoms, including acute respiratory infections, chest pain, breathing difficulty, fever, or any other critical medical condition, you must call 995 immediately.
Otherwise, your worker can use the ‘Call-A-Doc’ function in FWMOMCare to get medical help.
Employers are to bear the costs for non-COVID-19 related medical transport or evacuation.
You can contact our Forward Assurance Support Team (FAST) officers on ground for assistance.