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FAQs on Leave of Absence (LOA) / Stay-Home Notice (SHN) Support Programme

For employers and SEPs, find out more about the LOA/SHN Support Programme.

What assistance is the government providing to those affected by Leave of Absence (LOA) / Stay-Home Notice (SHN)?Show

The Ministry of Manpower (MOM) will provide support to help businesses and self-employed persons who are affected by the Leave of Absence (LOA) requirements due to COVID-19. As of 17 February 2020, this support will be extended to those affected by SHN requirements.

Under the LOA/SHN Support Programme, eligible employers can apply for $100 daily per affected worker for the required duration of paid LOA or SHN granted to the employee. Eligible employers will also qualify for levy waiver for affected foreign workers for the LOA or SHN period.

Affected workers include Singapore Citizens (SC), Permanent Residents (PR) and work pass holders who were placed on LOA or SHN upon return to Singapore after travelling to the following areas at some point in the 14 days before their return:

Regions Returned to SIngapore
Mainland China (outside Hubei) On or after 31 Jan 20201
Daegu city or Cheongdo county, South Korea After 26 Feb 2020
South Korea, northern Italy2, Iran After 4 Mar 2020
Italy, France, Spain, Germany After 15 Mar 2020
ASEAN countries, Japan, the United Kingdom, Switzerland After 16 Mar 2020
Any other country or territory not mentioned above After 20 March 2020

Self-employed Singapore Citizens and PRs who have travelled to the above mentioned areas during the specified period and were placed on LOA or SHN upon their return can also apply for the daily support of $100.

  • Employers are not eligible if their affected S Pass or Work Permit holders’ LOA or SHN starts on or after 1 April 2020, regardless of when the LOA/SHN ends. This is in view of the levy rebate and waiver of March 2020’s levies (payable in Apr 2020).
  • The support is not applicable for LOA/SHN beginning on or after 7 April 2020. This is in view of the Circuit Breaker measures and support offered through the enhanced Jobs Support Scheme (JSS) and Self-Employed Persons Income Relief Scheme (SIRS).

  1. For those in the healthcare, elder care and education sectors, the individuals should have travelled to mainland China before 28 January 2020 and returned to Singapore on or after 14 January 2020.
  2. Refers to the following 8 administrative regions of northern Italy: Aosta Valley, Piedmont, Liguria, Lombardy, Emilia-Romagna, Veneto, Friuli-Venezia Giulia and Trentino-Alto Adige / Südtirol.

Who is eligible for the LOA/SHN Support Programme?Show

Employers who wish to apply for the $100 daily support for their affected workers must fulfil the following criteria:

  • Employer must be registered in Singapore.
  • Employees must be Singapore Citizens, Permanent Residents, or work pass holders (excluding FDWs).
  • Employer must have granted additional paid leave to the affected worker for the entire duration of LOA or SHN period (without requiring the worker to use his/her original paid leave entitlements provided under the terms of employment) or had treated the duration of LOA or SHN as paid hospitalisation leave.
  • Employees must have complied fully with LOA/SHN requirements.
  • Employer must have obtained MOM’s prior approval:
    Workers on work pass with travel history within last 14 days Returned to Singapore
    Mainland China After 8 Feb 2020, 2359 hrs
    Daegu city or Cheongdo county, South Korea After 26 Feb 2020, 2359 hrs
    South Korea, northern Italy or Iran After 4 Mar 2020, 2359 hrs
    Italy, France, Spain or Germany After 15 Mar 2020, 2359 hrs
    ASEAN countries, Japan, the United Kingdom or Switzerland After 16 Mar 2020, 2359 hrs
    Any other country or territory not mentioned above After 20 Mar 2020, 2359 hrs
  • Employees should not have been able to perform work remotely.
  • For employees placed on LOA/SHN due to travel to mainland China1, they must have been in employment as at 31 January 2020 and for the full duration of LOA or SHN.
  • For employees placed on SHN due to travel to Daegu city or Cheongdo county, South Korea2, they must have been in employment as at 26 February 2020 and for the full duration of SHN.
  • For employees placed on SHN due to travel to South Korea, northern Italy or Iran, they must have been in employment as at 4 March 2020 and for the duration of the SHN.
  • For employees placed on SHN due to travel to Italy, France, Spain or Germany, they must have been in employment as at 15 March 2020 and for the duration of the SHN.
  • For employees placed on SHN due to travel to ASEAN countries, Japan, United Kingdom or Switzerland, they must have been in employment as at 16 March 2020 and for the duration of the SHN.
  • For employees placed on SHN due to travel to any other country or territory not mentioned above, they must have been in employment as at 20 March 2020 and for the duration of the SHN.

For S Pass or Work Permit holders, the LOA/SHN must not have started on or after 1 April 2020.

For all employees, the LOA/SHN must not have started on or after 7 April 2020.


  1. For those in the healthcare, elder care and education sectors, individuals must have travelled to mainland China before 28 January 2020 and returned to Singapore on or after 14 January 2020. For other sectors, individuals must have travelled to mainland China and returned to Singapore on or after 31 January 2020.
  2. Individuals must have travelled to Daegu city or Cheongdo county, South Korea, and returned to Singapore after 26 February 2020.

Will an employer receive LOA/SHN financial support and levy waiver for employees on telecommuting arrangement?Show

The support provides support to help businesses and self-employed persons whose operations and livelihoods may have been disrupted by the LOA/SHN requirements. Employers and self-employed persons should not apply for support if telecommuting arrangements are available for work to be performed remotely by affected persons.

How can I prove that I or my employees are unable to work from home or telecommute? How will MOM monitor and enforce this requirement?Show

Employers and self-employed persons should not apply for support if telecommuting arrangements are available. While there is no requirement to submit proof in your application that you or your employees are unable to telecommute, MOM may investigate applicants for compliance with the eligibility criteria for the support and take action accordingly.

My employee(s) had to travel to (i) mainland China after 31 January 2020; or (ii) the South Korea (Daegu city or Cheongdo county) after 26 February 2020; or (iii) South Korea, Iran, or northern Italy after 4 March 2020 for business / personal reasons. Are we eligible for the support?Show

The support is intended to help employers and self-employed persons affected by the introduction of travel conditions announced at short notice. Individuals travelling to the following areas after the following dates will not be eligible for the support:

  • Mainland China after 31 January 2020
  • South Korea (Daegu city or Cheongdo county) after 26 February 2020
  • South Korea, Iran, or northern Italy after 4 March 2020
  • Italy, France, Spain or Germany after 15 March 2020
  • ASEAN countries, Japan, the United Kingdom or Switzerland after 16 March 2020
  • Any other country or territory not mentioned above, after 20 March 2020

My worker was on LOA/SHN initially and was later placed on quarantine order. Can I apply the support for him?Show

You are eligible for support under the LOA/SHN Support Programme for the period that the worker was on LOA or SHN, and for MOH’s Quarantine Order Allowance Scheme (QOAS) for the period that the worker was on quarantine order.

Yes, if your Dependant’s Pass holder is not able to perform work remotely.

How can employers apply for the support?Show

Employers and self-employed persons who wish to apply for support under LOA/SHN Support Programme should submit their applications at www.mom.gov.sg/loasp. Applications should only be submitted after the affected person has completed serving his/her LOA/SHN.

What documents do I need to submit for LOA/SHN Support Programme application for my employees or if I'm self-employed?Show

For employers, please submit:

  • Proof of employment for affected workers:
    • CPF Form 90 for December 2019 and January 2020 (only for locals); and
    • Itemised pay slip(s) for salary payment during LOA/SHN period.
  • Proof of affected workers’ travel to the affected areas:
    • For workers not from the affected countries:
      scan of passport photo ID page, and entry and departure stamps from the affected area.
    • For workers from the affected areas:
      air tickets and/or boarding passes for travel between Singapore and the affected country (including transit stops).

For self-employed persons, please submit:

  • Proof of self-employed status:
    • Income tax returns or Notice of Assessment for Year of Assessment 2020.
  • For SEPs who travelled to the affected areas:
    • For applicants not from the affected countries:
      scan of passport photo ID page, and entry and departure stamps from the affected country.
    • For applicants from PRC:
      air tickets and/or boarding passes for travel between Singapore and the affected country (including transit stops).

Upon submission of the application, how long does it take to process the application? Does the LOA/SHN Support Programme application cover the levy waiver?Show

The application covers both the daily $100 pay out as well as levy waiver (in the case of foreign workers) for the period of the LOA/SHN. The total processing time will be around 4-6 weeks.

How will employers be notified of the outcome of the application?Show

Employers will receive an outcome via the email address provided during the application.

How do we calculate the LOA/SHN commencement date?Show

Use the LOA/SHN calculator to calculate the LOA/SHN period.

To calculate the LOA/SHN period, add 14 days after the employees’ arrival date in Singapore.

If the employee entered Singapore on 19 February 2020:

  • The last of day of his/her SHN is on 4 March 2020.
  • The employee can return to work on 5 March 2020.

Does LOA/SHN Support Programme payment include payment on weekend, if the weekend is a non-working day?Show

Yes. The support is provided for the duration of the LOA/SHN, including non-working days (e.g weekends, public holidays).

Use the LOA/SHN calculator to calculate the LOA/SHN period.

My employee left the company before the 14-day LOA/SHN period ended. Will I be able to apply for support for the days consumed prior to the last day of service? I have paid the employee until last day of service.Show

No, the employee must have been employed with your company for the full duration of the LOA/SHN.

I have employees who are both full-time and part-time, does the LOA/SHN Support Programme applies to both full-time and part-time employees? For part-time employees, is there any minimum working hours or minimum salary required to qualify for the claim?Show

Both full-time and part-time employees are eligible, provided there is proof of employment and travel history to mainland China, South Korea, Iran or northern Italy. There is no minimum working hours or salary to qualify.

What is the cut-off date I need to submit the LOA/SHN Support Programme application?Show

Applications should be submitted within 90 days from the last day of the LOA/SHN.

Is there a cap on the LOA/SHN support?Show

Each eligible application is up to $1,400 ($100 per day for the 14 days of LOA/SHN).

Can I apply for LOA/SHN support for my employees who are on LOA/SHN due to local transmission?Show

No. The support is only for employees who have travelled to the affected regions during the defined period.

I am employee on LOA/SHN, can I submit the application myself directly without going through employer?Show

No. The LOA/SHN Support Programme provides support for employers that provided their employees on LOA/SHN with additional paid leave for the duration of the LOA/SHN period. Hence, your employer should submit the application.

I have placed my workers / myself on company-imposed / self-imposed following my return from overseas. Am I eligible for LOA support?Show

Employers and self-employed Singapore Citizens (SC) and Permanent Residents (PR) are eligible to apply for $100 daily support under the LOASP for workers or persons who were not required to serve mandatory SHN but went on company-imposed LOA or self-imposed LOA, and who meet the following criteria:

  • Returned to Singapore between 14 March 2020 and 20 March 2020;
  • Must not have commenced travel to:
    • Mainland China after 31 January 2020;
    • South Korea (Daegu city or Cheongdo county) after 26 February 2020;
    • South Korea , Iran, or northern Italy after 4 March 2020;
    • Italy, France, Spain or Germany after 15 March 2020;
    • ASEAN countries, Japan, United Kingdom or Switzerland after 16 March 2020.
  • Unable to perform work remotely during the company-LOA or self-imposed LOA period;
  • Must have served at least seven days of company-LOA or self-imposed LOA.

Employers that choose to implement company-LOA for Malaysian workers will be eligible for LOA support, provided that they do not also tap on the temporary housing support for employers affected by Malaysia’s Movement Control Order for the same Malaysian workers.

How much support will I be eligible for if I implement company-imposed / self-imposed for my workers / myself?Show

Employers or self-employed Singapore Citizens / PRs can receive $1,400 for workers and individuals who served 14 days of company-LOA or self-imposed LOA.

For workers and individuals who served between 7 and 14 days of company-LOA or self-imposed LOA, the total amount of LOA support that employers or self-employed Singapore Citizens / PRs can receive will be capped at $700.

Employers / SEPs will not be eligible for support for workers and individuals that served fewer than 7 days of company-LOA or self-imposed LOA.

Why must I notify MOM by 26 March that I / my worker(s) will be going on company-imposed / self-imposed? Can I still apply for support if I did not notify MOM by 26 March? Why can't the deadline be extended?Show

MOM will be conducting checks on workers and SEPs who are supposed to be on company-imposed / self-imposed, in order to ensure compliance with LOA requirements during the period. MOM hence requires advance notice that you will be placing yourself / your workers on company-imposed / self-imposed.

As individuals must have returned between 14 and 20 March to be eligible for company-imposed / self-imposed support, MOM must be notified promptly of your / your company’s intention to place the individuals on company-imposed / self-imposed, so that MOM can conduct checks to ensure compliance. We are hence unable to extend the deadline for notifying MOM. Employers and SEPs who did not notify MOM by the deadline will not be able to apply for support.

Do I need to do anything else once I have notified MOM that I / my worker(s) will be going on company-imposed / self-imposed?Show

Upon completion of the company-imposed / self-imposed, employers and self-employed persons will be required to submit further supporting documentation to MOM for assessment of eligibility for company-imposed / self-imposed support, within 90 days of the last day of the company-imposed / self-imposed.