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FAQs on levy waiver for foreign workers and FDWs who are on SHN, Quarantine Order, or are COVID-positive.

Find out what levy waivers are granted for foreign workers (FWs) and foreign domestic workers (FDWs) who are on SHN, Quarantine Order, or are COVID-positive.

Levy waiver for FWs and FDWs who are on Stay-Home Notice (SHN)

Can I get a levy waiver if my worker was served an SHN?Show

Employers are eligible for levy waiver if their worker was served a SHN between Jan 2021 and Sep 2021.

Why is MOM not waiving SHN levies before January 2021?Show

As we gradually resume economic activity, we have continued to impose stricter border measures and safeguards to reduce the risks of importation of COVID-19. These measures have resulted in increased costs due to manpower shortages and the need to pay for SHN-related costs such as accommodation and testing.

This is why we are providing some cost relief to employers starting from January 2021. However, there are limits to how far back we are able to provide these SHN levy waivers.

Why does the SHN levy waiver only last until September 2021?Show

We are providing this support so that employers have more time to adjust to the increased costs brought about by COVID-19-related restrictions. We seek your understanding that we are unable to extend these support measures indefinitely.

Do I have to apply for the SHN levy waiver? Show

The SHN levy waiver will be processed automatically.

My worker served his SHN, but the hard copy levy bill for that month’s levy did not show the levy waiver. How will I know that the levy has been waived? Show

The levy for the SHN period is first billed before it is waived. Subsequent levy adjustment will be made to account for the levy waiver.

For SHN that is issued between Mar 2021 to Sep 2021, employers can view the levy waiver as an adjustment in MOM’s Check and Pay Levy portal from the 14th of the following month the worker is placed on SHN.

For SHN that is issued between Jan and Feb 2021, employers can view the levy waiver as an adjustment in MOM’s Check and Pay Levy portal by end Jun 2021.

If the worker serves SHN from Dec 2020 to Jan 2021, will levy for the whole period be waived?Show

Only the levy paid for the duration of SHN in January will be waived.

Levy waiver for FWs on Quarantine Order (QO), Movement Restriction Order (MRO), or tested COVID positive

 

Can I get a levy waiver if my foreign worker was served a QO? Show

Yes, the employer is eligible for levy waiver.

Do I have to apply for the levy waiver for my foreign worker who was served a QO? Show

For QOs starting from 1 Sep 2020, MOM will process the levy waivers for workers placed on QOs automatically without the need for employers to apply for the levy waiver.

For QOs prior to 1 Sep 2020, employers will need to make an application at the CPF website and select the option under "hospitalisation leave".

My foreign worker served his QO, but my hard copy levy bill for that month’s levy did not show the levy waiver. How will I know that the levy has been waived?Show

The levy for the QO period is first billed before it is waived. Subsequent levy adjustment will be made to account for the levy waiver.

For QOs starting from 1 Sep 2020, employers can view the levy waivers as an adjustment in MOM’s Check and Pay Levy portal from the 14th of the following month the worker is placed on QO.

For QOs prior to 1 Sep 2020, employers will be notified of the outcome of the levy waiver application.

Can I get a levy waiver if my foreign worker was served an MRO?Show

Yes, the employer is eligible for levy waiver.

Do I have to apply for the levy waiver for my foreign worker who was served an MRO? Show

The levy waiver will be processed automatically.

My foreign worker served his MRO, but my hard copy levy bill for that month’s levy did not show the levy waiver. How will I know that the levy has been waived? Show

The levy for the MRO period is first billed before it is waived. Subsequent levy adjustment will be made to account for the levy waiver.

For MRO in Apr and May 2021, employers can view the levy waivers as an adjustment in MOM’s Check and Pay Levy portal by end of June 2021.

For MRO after May 2021, employers can view levy waivers as an adjustment in MOM’s Check and Pay Levy portal from the 14th of the following month the worker is placed on MRO.

Can I get a levy waiver if my foreign worker has tested COVID-positive?Show

Yes, the employer is eligible for levy waiver.

Do I have to apply for the levy waiver for my foreign worker if he was COVID-positive? Show

For workers tested COVID-positive on or after 1 Sep 2020, MOM will process the levy waivers for these workers automatically without the need for employers to apply for the levy waiver.

For workers who were tested COVID-positive before 1 Sep 2020, employers need to make an application at the CPF website and select the option under “hospitalisation leave”.

How does MOM determine the period of levy waiver for my foreign worker who has tested COVID-positive? Show

The levy will be waived for the period between the confirmation that the worker is COVID-positive and when he is discharged from isolation.

My foreign worker was tested COVID-positive, but my hard copy levy bill for that month’s levy did not show the levy waiver. How will I know that the levy has been waived?Show

The levy for the period the worker was COVID-positive is first billed before it is waived. Subsequent levy adjustment will be made to account for the levy waiver.

If the worker has tested COVID-positive on or after Dec 2020, the employer can view the levy waivers as an adjustment in MOM’s Check and Pay Levy portal from the 14th of the following month the worker has tested COVID-positive.

If the worker had tested COVID-positive between Sep 2020 to Nov 2020, the employer can view the levy waiver as an adjustment in MOM’s Check and Pay Levy portal by end July 2021.

If the worker had tested COVID-positive before Sep 2020, the employer will be notified of the outcome of the levy waiver application.

Levy waiver for FDWs on Quarantine Order (QO), or tested COVID positive

Can I get a levy waiver if my FDW is quarantined? Show

Yes, the employer is eligible for levy waiver.

Do I have to apply for the levy waiver for my FDW who was served a QO? Show

For QOs starting from 1 Jan 2021, MOM will process the levy waivers for FDWs placed on QOs automatically without the need for employers to apply for the levy waiver

For QOs prior to Jan 2021, employers will need to make an application at the CPF website and select the option under “hospitalisation leave".

My FDW served her QO, but my hard copy levy bill for that month’s levy did not show the levy waiver. How will I know that the levy has been waived?Show

The levy for the QO period is first billed before it is waived. Subsequent levy adjustment will be made to account for the levy waiver.

For QOs issued from Apr 2021 onwards, employers can view the QO levy waivers as an adjustment in MOM’s Check and Pay Levy portal from the 14th of the following month the FDW is on QO.

For QOs issued between Jan 2021 to Mar 2021, employers can view the QO levy waivers as an adjustment in MOM’s Check and Pay Levy portal by end June 2021.

For QOs prior to 1 Jan 2021, employers will be notified of the outcome of the levy waiver application.

Can I get a levy waiver if my FDW is tested COVID-positive?Show

Yes, the employer is eligible for levy waiver.

Do I have to apply for the levy waiver for my FDW if she had COVID-positive? Show

If the FDW had tested COVID-positive before 1 Jan 2021, the employer can make an application at the CPF website and select the option under “hospitalisation leave”.

If the FDW had tested COVID-positive on or after 1 Jan 2021, MOM will process the levy waivers for the FDW automatically without the need for the employer to apply for the levy waiver.

How does MOM determine the period of levy waiver for my FDW who is tested COVID-positive? Show

The levy will be waived for the period between the confirmation that the FDW is COVID-positive and when she is discharged from isolation.

My FDW had tested COVID-positive, but my hard copy levy bill for that month’s levy did not show the levy waiver. How will I know that the levy has been waived?Show

The levy for the period the FDW had COVID-positive is first billed before it is waived. Subsequent levy adjustment will be made to account for the levy waiver.

If the FDW had tested COVID-positive on or after Apr 2021, employers can view the levy waivers as an adjustment in MOM’s Check and Pay Levy portal from the 14th of the following month the FDW had tested positive.

If the FDW had tested COVID-positive between Jan 2021 and Mar 2021, employers can view the levy waiver as an adjustment in MOM’s Check and Pay Levy portal by end June 2021.

More on FAQs on COVID-19