Yes, passport renewal is considered an essential errand.
Once you have secured an appointment for passport collection, you can screenshot the confirmed appointment and upload when you submit the essential request online.
Yes, this would fall under medical appointments if access to specialised treatment or medication where generic or substitute medications are not available at primary care medical post.
Employers should try to assist the migrant worker if the errand can be performed electronically.
As part of our efforts to allow our migrant workers to carry out their essential errands safely, and at the same time mitigate the risks of COVID-19 transmissions, we have limited the list of errands to those deemed to be essential due to the urgency to resolve the matter in order to:
- Be repatriated.
- Effect a change of employer.
- Receive salaries electronically.
- Seek medical or dental treatment.
- Assist in investigations.
- Attend to ongoing court matters.
To balance the needs of the workers and employers, as well as ensure that the risk of any community transmission is mitigated, MOM will progressively review the easing of workers’ movement.
Examples of documentary proofs that can be uploaded
| For collection of passports |
Screenshot of the appointment date and time to collect the passport. |
| For court hearings, investigations and related activities (Work Injury Compensation Act, Employment Claims Tribunal, State Court, High Court) |
Subpoenas, or court issued slips indicating the next hearing date or official letters from relevant authorities. |
| For work pass related errands (listed in the advisory) |
MOM, Work Pass Division appointment letter that indicate date and time, or screenshot of the appointment date and time or a copy of the notification letter if migrant worker needs to go for his pre-employment check-up in order to fulfil his work pass requirement. |
| For medical appointments (e.g. specialist appointments, access to investigation modalities unavailable at medical centres for migrant workers) |
Referral letter from doctor at dorm, or screenshot of appointment card indicating date and time, or prescription letter from doctor if migrant worker requires medication that is not available at the migrant worker medical centres, or Work Injury Compensation Department letter requiring migrant worker to go for specialised treatment or to assess permanent injury. |
| For banking services (listed in the advisory) |
If migrant worker needs to close their account before repatriation, they can provide their flight details. Screenshot of ATM and Jolly App activation errors or screenshot of SMS message indicating activation error due to unregistered phone number or email from DBS / POSB for workers to go to its branch at Kaki Bukit to rectify any error or complete banking request. |
| For WSH training for worker / operator and supervisor-level courses (listed in the advisory) |
WSH’s confirmation letter for date of course and time and venue. |
No, you don't need to request if your workers are visiting the Recreation Centre as part of their staggered rest day.
Visits to the Recreation Centre will be via Exit Pass.
Yes, you need to upload your worker’s flight details as document of their impending departure.
Yes this will be considered as an essential errand.
Refer to the addendum to the advisory for details on the courses.