Our services centres are open for customers with appointments. Please use our online services (e.g. eServices, web chat, website) or make an appointment if you’re unable to use our digital services. Find out what are the current work pass requirements.
Skip to main content

FAQs on entry approvals for foreign employees and SHN requirements

What employers need to do before bringing in foreign employees into Singapore.

Can employers still bring in pass holders (work pass holders and their dependants) from overseas into Singapore?Show

Yes.

All pass holders must obtain MOM’s entry approval before they can enter Singapore. Upon entry, they need to serve a 14-day SHN.

However, those conveying essential services or supplies (e.g. lorry drivers, vegetable or frozen supply truckers) coming from Malaysia by land or sea crossing are exempted from the entry approval and SHN requirements.

To bring pass holders into Singapore, you must: 

  1. Ensure you can fulfil the additional responsibilities to bring them in. This includes paying for their COVID-19 test and 14-day stay at the dedicated SHN facility, if applicable. 

    If your work pass holders have dependants who are not issued any work passes, including Letter of Consent (LOC), they must fulfil their responsibilities towards their dependants.

  2. Request for MOM’s entry approval before the pass holders can enter Singapore.     

    For new or existing Who needs to request for entry approval Who is responsible to ensure SHN is observed
    Work pass holders, including those with LOC* Employer Employer and work pass holder
    DP or LTVP* holders who are not employed
    i.e. not issued a work pass, including LOC
    Local sponsor
    i.e. employer of EP / S Pass holder
    EP / S Pass holder and DP / LTVP holder
    * Those with LTVPs issued by ICA need to request for ICA’s entry approval, even if they have LOCs issued by MOM.

    Use our entry approval calculator to plan when to submit your request.
    Requests received from 12:01pm today to 12pm tomorrow are for arrivals within 30 days after tomorrow.

    If your pass holder is arriving in Singapore on 1 August 2020, you can submit the entry approval request from 12:01pm, 1 July 2020 to 12pm, 31 July 2020.
    If you submit your request Get outcome
    By 12pm Today 
    After 12pm Tomorrow
  3. Wait for MOM’s approval before confirming flights and arranging for the pass holders to start their journey to Singapore. 

What are the key changes to Singapore's border measures that impact work pass holders and their dependents from 17 June 2020, 2359 hrs?Show

From 17 June 2020, 2359 hrs, the key changes impacting pass holders are:

  • All incoming pass holders, regardless of travel history, will be required to take a COVID-19 test before their SHN is over, except for those who are 12 years old and below.
  • Pass holders who spent the last 14 consecutive days in certain countries/regions before entering Singapore can serve SHN at a suitable place of residence that is only occupied by them or their family members or hotel. While all other incoming pass holders must continue to serve SHN at dedicated SHN facilities assigned by the Government.
  • Charges will apply for their COVID-19 test (up to $200 including GST) and stay at dedicated SHN facilities ($2,000 including GST), if applicable.

Their SHN place of residence must fulfil the prevailing SHN advisory and guidelines. Refer to MOH’s website for the latest updates. They are not allowed to serve SHN in dormitories or in premises that are occupied by non-family members.

What are the different requirements for pass holders based on their travelling history?Show

Pass holders who have only been to the following countries / regions in the last consecutive 14 days prior to their entry into Singapore can serve their 14-day SHN at a suitable place of residence that is only occupied by them or their family members or hotel at their own cost:

  • Australia
  • Brunei Darussalam
  • Germany (applies to entry approvals granted from 25 June 2020)
  • Hong Kong
  • Japan
  • Macao
  • Mainland China
  • New Zealand
  • Republic of Korea
  • Taiwan
  • Vietnam

They are not allowed to serve SHN in dormitories or in premises that are occupied by non-family members. The SHN accommodation must fulfil the prevailing SHN advisory and guidelines at www.moh.gov.sg/covid-19.

Pass holders who have been to all other countries in the last 14 days prior to their entry into Singapore, are required to serve their 14-day SHN at a dedicated SHN facility. The pass holder will be transported by the Government to the dedicated SHN facility upon arrival into Singapore.

Regardless of travel history, pass holders must adhere to the conditions of work pass which will be made available during the entry approval application process.

All pass holders entering Singapore, regardless of travel history, will be tested for COVID-19, except for those who are 12 years old and below. The test will be scheduled a few days before the end of the SHN period, at a designated community testing facility.

Why are pass holders being charged for their stay at dedicated SHN facility and COVID-19 test in order to enter into Singapore?Show

Since 9 April 2020, the Government has borne the costs of stay at dedicated SHN facilities for travellers entering Singapore, except for those who left Singapore from 27 March 2020 in disregard of the prevailing travel advisory. The Government has also borne the costs of the large majority of COVID-19 tests.

Going forward, as we re-open our borders to more international travel, those who enter Singapore would have to bear the costs of fulfilling entry requirements, as part of the cost of travel in a COVID-19 world.

What are the charges for pass holders serving their 14-day SHN at dedicated SHN facility and COVID-19 tests?Show

The charges are as follows:

  • 14-day stay at the dedicated SHN facility: $2,000 including GST 
  • COVID-19 test: up to $200 including GST

When will the charging of staying at a dedicated SHN facility and COVID-19 test begin?Show

The new requirements of COVID-19 test and SHN accommodation will be effective for arrivals from 17 June 2020, 2359 hrs.

Charges for the COVID-19 test and stay at a dedicated SHN facility will be waived for pass holders whose entry approval was granted before MOH's announcement on 15 June 2020 if they left Singapore before 27 March 2020.

Who is responsible for the costs of the foreign employee's entry requirements, including COVID-19 test, transport and SHN accommodation, as applicable?Show

Type of employee Purpose of travel Who is responsible for the costs?
Existing work pass holders returning from overseas Left Singapore for work Employers must bear the costs in full and are not allowed to pass on any cost to the employees.
Left Singapore for personal reasons Employers and employees should come to a mutual agreement on who bears the costs or how to share them. This arrangement also applies to employees who are affected by Malaysia’s Movement Control Order (MCO).
New work pass holders on in-principle approvals Plan to enter Singapore for employment For Work Permit holders, employers must bear the costs in full and are not allowed to pass on any cost to the employees.

For other work passes, employers and employees should come to a mutual agreement on who bears the costs or how to share them.

When and how do I make payment for my pass holder’s 14-day stay at the dedicated SHN facility and COVID-19 test?Show

After the pass holder has entered Singapore, you will receive an email with payment instructions and a link for you to make payment using credit card. You must make payment no later than 7 days after the pass holder’s arrival (e.g. if he/she arrived on 1 July 2020, payment must be made by 8 July 2020). 

Do I need to make an appointment for the COVID-19 test?Show

The test will be scheduled a few days before the end of the SHN period, at a designated community testing facility. You will receive information on the scheduled appointment slot and venue via an SMS notification.

What should I do if my foreign employee falls sick during his/her SHN?Show

If your foreign employee is serving SHN at a:

  • Dedicated SHN facility, please inform the staff there to assist in making the necessary arrangements. 
  • Non-dedicated SHN facility, you should ask your foreign employee to wear a mask and take him/her to the nearest Public Health Preparedness Clinic (PHPC) or GP clinic. You should also inform MOM of such cases immediately by sending a WhatsApp message to 8361 8932.

Can employers submit multiple requests on the same day for an employee?Show

Employers should not submit multiple requests for an employee within the same application window (from 12:01pm today to 12pm tomorrow) using the same or different arrival dates. We will only process the first request and notify you on the outcome for it, and disregard the rest.

How will employers be notified of the outcome of the application?Show

Employers will receive the outcome via email on the same day if applications are submitted by 12pm, and on the next day if application is made after 12pm.

The email approval must be sent to the pass holder. He/She must show a print-out of this approval to the airline staff upon check-in before boarding the plane and at the Singapore Immigration & Checkpoints Authority’s (ICA) checkpoint upon arrival in Singapore.

Is there a need to submit a new application for approval if the employee's flight is delayed or changed?Show

MOM’s approval already includes flexibility to deal with possible flight delays, which is stated in the email. However, you will need to make a new application if the arrival date falls outside the dates given in the approval.

Can employers get a levy waiver if their Work Permit or S Pass holder is quarantined?Show

Employers can get a levy waiver for Work Permit or S Pass holders who are given quarantine orders by MOH, as it is a form of hospitalisation leave.

Apply for levy waiver

Can employers get a levy waiver for Work Permit or S Pass holders who went on home / overseas leave for more than 60 days, as they are not able to enter Singapore when the travel restrictions are in place?Show

Employers can get a levy waiver for foreign employees on home or overseas leave up to 90-day cap if they unable to return due to travel restrictions.

You can apply for levy waiver after the worker enters Singapore.

No, pass holders must complete their 14-day SHN before their employers can send them for any of the above-mentioned issuance-related procedures. If their Short-Term Visit Passes (STVP) are expiring soon, for:

  • Employment Pass, S Pass, Dependant’s Pass or Long Term Visit Pass holders, please request for an extension of the STVP within 2 weeks before it expires.
  • Work Permit holders, we will automatically extend their STVP and in-principle approvals by 2 weeks. Please note that no letters will be issued for this extension.

MOM will not hesitate to take enforcement measures against any parties who do not comply with the SHN requirements. Measures include criminal proceedings, work pass revocations and withdrawal of work pass privileges.

Use the SHN calculator to calculate the SHN period.

Can MOM extend the Short-Term Visit Pass (STVP) of pass holders who enter Singapore and are required to serve the 14-day SHN?Show

For Employment Pass, S Pass, Dependant’s Pass or Long Term Visit Pass holders, please request for an extension of their STVP within 2 weeks before it expires.

For Work Permit holders, we will automatically extend their STVP by 2 weeks. Please note that no letters will be issued for this extension.

Can MOM extend or renew work passes nearing expiry if the foreign employees cannot return to Singapore because of the travel restrictions?Show

We advise employers to submit a new work pass application for such employees after the situation stabilises.

Can MOM allow foreign employees to stay longer if employers are unable to send them home due to travel restrictions imposed by their countries?Show

Employers can apply for extension of Special Pass / Short-Term Visit Pass. We will extend the employees’ stay for another month.

My foreign employee intends to travel out of Singapore. What risks should I consider and how should I advise the employee?Show

Any foreign employee or his/her dependant who leaves Singapore from 27 March 2020, will be deprioritised for entry approval, and could see significant delays before they are allowed to return to Singapore.

If your foreign employee leaves Singapore from 27 March 2020 and subsequently develops symptoms within 14 days of returning to Singapore, you are responsible for any COVID-19 treatment costs that your foreign employee incurs in Singapore if your foreign employee is a Work Permit of S Pass holder. This is in line with employers’ responsibilities under the Employment of Foreign Manpower Act.

More on FAQs on COVID-19