Our services centres are open for customers with appointments. Please use our online services (e.g. eServices, web chat, website) or make an appointment if you’re unable to use our digital services. Find out the latest update on work pass services.
Skip to main content

FAQs on entry approvals for FDWs and confinement nannies

Find out what you need to do before you can bring in FDW or confinement nanny from overseas during COVID-19 period.

Do I need to apply for MOM's entry approval before the FDW or confinement nanny can enter Singapore?Show

Yes, employers or employment agencies must obtain MOM’s entry approval before FDWs or confinement nannies arriving from overseas can enter Singapore.

To reduce the risk of importing the COVID-19 virus, we are restricting the entry of foreigners into Singapore.

All employers and employment agencies are strongly urged to defer bringing FDWs or confinement nannies into Singapore.

Do also note that upon arrival in Singapore, FDWs or confinement nannies from overseas must serve a 14-day Stay-Home Notice (SHN). Thus, there could be significant delays before they can work.

If you still wish to bring the FDW or confinement nanny into Singapore, you may proceed with the following. However, please note that chances of getting an entry approval are very slim:

  1. Ensure you can fulfil the additional responsibilities to bring her in:
  2. Request for MOM’s approval before she can enter Singapore using the relevant links for: The party who submits the entry approval request is responsible for the following:
    • Ensuring the FDW or confinement nanny has a Singapore mobile number. Her phone must also have internet connection and WhatsApp installed. This must be done before you submit the entry approval request, otherwise you will not be able to proceed.
    • Fulfilling the additional responsibilities to bring the FDW or confinement nanny in.
    Use our entry approval calculator to plan when to submit your request.
  3. Wait for MOM’s approval before arranging for her to enter Singapore.
  • For a new FDW, you need to wait for her to complete her 14-day SHN before you can get her Work Permit issued. To facilitate this, we will automatically extend the validity of her Short-Term Visit Pass and in-principle approval by 2 weeks.
  • The confinement nanny must complete her 14-day SHN before she can work. If her visit pass is expiring, please request for an extension at least 1 week before it expires.

Why are FDWs and confinement nannies subject to entry approval and Stay-Home Notice (SHN) requirements?Show

In view of the rapid spread of COVID-19 across the world, additional precautionary measures have been introduced to protect Singapore’s public health. These measures take into account that these workers live with families and many look after young children and the elderly.

My FDW or confinement nanny is coming from Malaysia (e.g. Johore Bahru), do I need to apply for entry approval before she can enter Singapore?Show

Yes, you need to apply for MOM’s entry approval so long as your FDW or confinement nanny is overseas and plans to enter Singapore.

When should employers / employment agencies submit the entry approval request?Show

Applications open daily from 12:01pm and close at 12pm the next day.

Requests received during this period are for arrivals within 14 days after the application closes (e.g. for arrivals in Singapore from 17 March 2020 to 30 March 2020, you can submit the request from 15 March 2020, 12:01pm to 16 March 2020, 12pm).

Use our entry approval calculator to plan when to submit your request.

As FDWs and confinement nannies from overseas need to serve a 14-day SHN upon arrival in Singapore before they can work, do factor the additional time needed in your planning.

What must I do to submit the entry approval request?Show

Before submitting the entry approval request, employers or employment agencies must ensure the following:

  • FDW or confinement nanny has a Singapore mobile number. Her phone must also have internet connection and WhatsApp installed.
  • FDW or confinement nanny is aware that she must serve a 14-day Stay-Home Notice (SHN) at a dedicated facility upon arrival in Singapore. During the SHN, she is not allowed to leave the facility.

If employers need help with the entry approval and SHN arrangements, what can they do?Show

Employers who are unable to fulfil the additional responsibilities for FDWs or confinement nannies may get employment agencies to help with the entry approval and SHN arrangements. In this case, the employment agency needs to fulfil the additional responsibilities.

If no party is willing and able to fulfil the additional responsibilities, the FDW or confinement nanny should not enter Singapore.

Can employers / employment agencies submit multiple requests on the same day for the same FDW or confinement nanny?Show

Employers or employment agencies should not submit multiple requests for an FDW or confinement nanny within the same application window (from 12:01pm today to 12pm tomorrow) using the same or different arrival dates. We will only process the latest request and notify you on the outcome for it, and reject the earlier ones.

Employers with multiple FDWs must submit 1 request per FDW.

How will employers / employment agencies be notified of the outcome?Show

Employers / employment agencies will receive the outcome by email:

  • On the same day if the request is submitted by 12pm.
  • On the next day if the request is submitted after 12pm.

The email approval must be sent to the FDW or confinement nanny. She must show a print-out of this approval to the airline staff upon check-in before boarding the plane and to the Singapore Immigration & Checkpoints Authority (ICA) upon arrival in Singapore.

Is there a need to submit a new application for approval if the flight is delayed or changed?Show

MOM’s approval already included flexibility to deal with possible flight delays, which is stated in the email when approval is given. However, you will need to submit a new request if the arrival date falls outside the dates given in the approval. Make a request online for:

Can employers get a levy waiver for FDWs who are overseas or on home leave for more than 60 days, as they are not able to enter Singapore when the travel restrictions are in place?Show

Employers can get a levy waiver for their FDWs who are overseas or on home leave up to 90-day cap if they are unable to return to Singapore due to travel restrictions.

You can apply for levy waiver after the worker enters Singapore.

Can I apply for levy waiver for my FDW for the 14-day SHN?Show

MOM will provide an assistance package to support employers (Singapore Citizens or Permanent Residents) who are affected by the SHN requirements. Employers can apply for $60 support daily per affected FDW and have their levy waived during the SHN period. Employers will be eligible for the assistance package if the FDW does not serve her SHN at the employers’ registered residential address (i.e. if they serve their SHN at an alternative accommodation such as dormitories, hostels or hotels), and:

  • The FDW’s work pass application is submitted to MOM on or before 15 March 2020; or
  • The FDW has a valid work pass, and left Singapore on or before 15 March 2020.

Employers can apply for the assistance and levy waiver within 90 days after the FDW has completed her SHN. More details on the application process will be provided at a later date.

My FDW or confinement nanny intends to travel out of Singapore. What do I need to consider?Show

Please discourage your FDW or confinement nanny from going overseas as any worker who leaves Singapore from 27 March 2020 will be given lower priority in the grant of MOM’s entry approval for her to enter Singapore. The country she is visiting may also have travel restrictions. Thus, there could be significant delays before she can return to Singapore.

If she still decides to go overseas and subsequently develops symptoms within 14 days of returning to Singapore, you will be responsible for any COVID-19 treatment costs that she incurs in Singapore.

I am unable to hire an FDW due to the travel restrictions and have urgent caregiving needs. What can I do?Show

Given the COVID-19 measures implemented by countries worldwide, families who hire FDWs are also affected.

Those with urgent caregiving needs can consider home or institutional care options.

If you need help with caregiving for children aged 0-6 years, you can search for a preschool using the Early Childhood Development Agency’s Preschool Search Portal. The portal allows you to search for centres, find out if a centre has vacancies and register your interest with the centre. You can also refer to the ECDA website for more information.

If you need help with caregiving for children aged 7-14 years, you can consider Student Care Centres (SCCs). You can search for SCCs based on locations using the postal code filter.

If your child is currently enrolled in a Special Education (SPED) school and you wish to explore a temporary care arrangement, you can consider Special Student Care Centres (SSCCs), which offer before and after school care services for children and youths between age 7 to 18. You can search for SSCCs online.

If you need help with caregiving for seniors, you may contact the Agency for Integrated Care (AIC) at 1800 650 6060 for referrals to home and centre-based care services. This includes day care centres which provide care and support to seniors in the day, including those with dementia. Transport to and from day care centres is available.

My confinement nanny's visit pass is expiring, how do I extend her stay in Singapore?Show

You need to request for an extension of your confinement nanny’s stay if:

  • The duration of her visit pass does not cover her employment period. If she is transferring to another employer in Singapore, you can make the request for her, or she can engage an employment agency to do so.
  • She leaves Singapore during the employment period. Her visit pass will be cancelled when she leaves, and you have to request for an extension each time she leaves and returns to Singapore.

Please submit the extension request at least 1 week before her visit pass expires and upload these documents:

  • Front and back of her Disembarkation / Embarkation card (maximum 1MB)
  • Personal particulars page of her passport (maximum 1MB)

We will email you the outcome within 1 week. A $40 extension fee will be charged for each extension made beyond 3 months from the date the visit pass was issued.