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Advisory to foreign domestic workers (FDWs), employers and employment agencies on COVID-19 precautionary measures

Updated as of 3 December 2020

As we resume activities in phases post-Circuit Breaker, find out what are the current work pass requirements.

Employers and employment agencies should educate FDWs on the COVID-19 situation and the following precautionary measures:

How to bring FDWs into Singapore

To bring an FDW from overseas into Singapore, you must:

  1. Ensure you can fulfil the additional responsibilities to bring her in. This includes paying for her COVID-19 test and stay at the dedicated Stay-Home Notice (SHN) facility, if applicable.
  2. Ensure she fully understands and agrees to comply with the terms of the SHN.
  3. Secure a suitable accommodation for her to serve SHN, unless she is required to serve SHN at a dedicated SHN facility.
  4. Ensure she has a Singapore mobile number. Her phone must have internet connection and WhatsApp installed.
  5. Use our entry approval calculator to plan when to request for MOM’s entry approval.
    If you submit the entry approval request Get outcome
    From Monday to Friday, by 12pm
    Same day
    From Monday to Friday, after 12pm
    Next working day
    On weekends or public holidays
  6. Ensure there are available flights / transport and the FDW can travel to Singapore on her planned arrival date before requesting for MOM’s entry approval. 

    If the request is approved, please note that you must pay for the FDW's COVID-19 test and stay at the dedicated SHN facility, if applicable, even if she does not enter Singapore as planned.
  7. Request for MOM’s entry approval using the relevant link below:
    For employers Request for entry approval
    For employment agencies Request for entry approval
  8. Wait for MOM’s approval. Once you have obtained our approval, please confirm the flight / transport immediately and arrange for the FDW to enter Singapore.

    New FDWs must complete their SHN before you can get their Work Permits issued. To give you time for this, we will automatically extend their Short-Term Visit Passes and in-principle approvals by 2 weeks.
     

Additional responsibilities for employer or employment agency that submits the entry approval request

Requirements for FDWs entering Singapore

FDWs who spent the last 14 consecutive days in

  • Australia
  • Brunei
  • Mainland China
  • New Zealand
  • Vietnam

FDWs who spent the last 14 consecutive days in any of the above places before entering Singapore, and did not transit through other countries/regions, must take a COVID-19 test upon arrival at the airport.

Employers and employment agents must book and make payment for the test ($196 including GST) before their FDWs arrive in Singapore. Otherwise, their subsequent entry approval requests may be rejected.

After the test, the FDWs must proceed directly to and remain isolated in a hotel or their employers’ houses (only allowed for existing FDWs returning from overseas) until they have obtained a negative test result. If tested negative, they are not required to serve SHN.

FDWs who spent the last 14 consecutive days in 

FDWs who spent the last 14 consecutive days in any of the above places before entering Singapore, and did not transit through other countries/regions, must comply with the following upon arrival:

  1. Serve a 7-day SHN at a suitable accommodation.
    • New FDWs must serve SHN at hotels.
    • Existing FDWs returning from overseas can serve SHN at their employers’ houses or hotels.
    • They are not allowed to serve SHN in dormitories.
    • Their SHN accommodation must fulfil the prevailing SHN advisory and guidelines. Check MOH’s website for the latest updates.
    • FDWs entering from Hong Kong on designated Air Travel Bubble (ATB) flights do not need to serve SHN if tested negative for COVID-19 upon arrival in Singapore. They must still obtain MOM’s entry approval to enter Singapore. For the requirements to take designated ATB flights, refer to the Safe Travel website

  2. Take a COVID-19 test before their SHN is over.
    • They will get an SMS to inform them when to take the test. 
    • The employer or employment agency that submitted their entry approval request must pay for the test (up to $200 including GST)

All other FDWs

These FDWs must comply with the following:

  1. Take a COVID-19 polymerase chain reaction (PCR) test within 72 hours before departure.

    They need to present a valid negative test result, in English and from laboratories that are internationally accredited or recognised by the respective countries’ Government, to enter Singapore. The test memo must also state these details:
    • Test result
    • Date PCR test was taken
    • FDW's name and either date of birth or passport number, as stated in her passport. If the particulars on the memo are not in her passport (e.g. memo states identification number, instead of passport number), she must produce the relevant identification documents for verification. 
  2. Serve a 14-day SHN at dedicated SHN facilities upon arrival in Singapore.
    • Once they arrive, they will be informed of the location and sent directly to the facilities.
    • For FDWs who meet certain conditions, you can request for them to serve their 14-day SHN at a place of residence during the entry approval application, instead of the dedicated SHN facilities.

  3. Take a COVID-19 test before their SHN is over.
    • They will get an SMS to inform them when to take the test. 
    • The employer or employment agency that submitted their entry approval request must pay for the following:
      • Stay at the dedicated SHN facility ($1,500 including GST)
      • COVID-19 test (up to $200 including GST)

Criteria for FDWs to serve 14-day SHN at a place of residence

During the entry approval application, for FDWs who meet all of these conditions, you can request for them to serve their 14-day SHN at a place of residence, instead of the dedicated SHN facilities:

  • Place of residence is occupied only by the FDW and household members who travelled together with her. All of them have the same travel history, arrival date and SHN duration. FDWs are not allowed to serve the 14-day SHN in hotels.
  • Spent the last 14 consecutive days in any of these places before entering Singapore, and did not travel to other countries/regions:
  • Fiji
  • South Korea
  • Sri Lanka
  • Thailand

For more details on the SHN requirements, please refer to MOH’s FAQs or contact the SHN helpline at 6812 5555.

Use our SHN calculator to check when your FDW's SHN ends.

As the global situation evolves, Singapore will continue to adjust its border measures to limit the risk of importation and transmission to the community. Employers and employment agencies bringing FDWs into Singapore must comply with the prevailing entry approval requirements, including paying for their stay at the dedicated SHN facility and COVID-19 test, where applicable. 

For the latest updates, please visit our website and MOH’s website regularly.

Your responsibilities after the FDW enters Singapore

After the FDW enters Singapore, you must:

  • Ensure she complies with the SHN upon arrival, unless she is not required to serve SHN
  • Arrange for her to travel from the airport (or any other place of disembarkation) directly to her SHN accommodation upon arrival using the designated transport, unless she is serving SHN at a dedicated SHN facility.
  • Pay for her COVID-19 test and stay at the dedicated SHN facility, if applicable.
  • Ensure she has a Singapore mobile number. If her number has changed, you must update the number immediately.
  • (Only for FDWs who are issued an electronic monitoring device at the checkpoint) Ensure she wears the device and charges it throughout her SHN. 
  • (Only for FDWs who are not issued an electronic monitoring device) Ensure she follows the instructions in our SMS to download the Homer mobile app and has a thermometer to record her temperature using the app.
  • Provide her with food and other daily essentials during her SHN, unless she is serving SHN at a dedicated SHN facility.
  • Reschedule non-emergency medical needs (e.g. follow-up visits for chronic conditions or refilling of prescription).
  • Ensure she goes for her COVID-19 test during her assigned slot. 
  • Arrange for her to travel between her SHN accommodation and the testing facility using the designated transport, unless she is serving SHN at a dedicated SHN facility. She must return to her SHN accommodation immediately after the test.

If employers are unable to fulfil the responsibilities

Employers who are unable to fulfil the responsibilities above can get employment agencies to help with the entry approval and SHN arrangements. In this case, the employment agency needs to fulfil the responsibilities above.

If no party is willing and able to fulfil the responsibilities, the FDW should not enter Singapore.

What FDWs must do during their SHN

FDWs must:

  • Remain in their SHN premises at all times.
  • Carry their mobile phones with internet connection at all times. They must respond to MOM’s phone calls, WhatsApp video calls or SMSes within 1 hour.
  • (Only for FDWs who are issued an electronic monitoring device at the checkpoint) Wear the device and charge it throughout the SHN. 
  • (Only for FDWs who are not issued an electronic monitoring device) Record their temperatures 3 times a day using the Homer mobile app.
  • Not have any visitors, and minimise contact with others.
  • Maintain a record of persons they come into close contact with.
  • Act responsibly based on any advisories issued by the Singapore Government.
  • Take a COVID-19 test before their SHN is over.

Penalties for non-compliance

Employers, employment agencies and FDWs have a collective duty to ensure the entry approval and SHN requirements are complied with.

Enforcement action, including revocation of work passes and suspension of work pass privileges, will be taken if the requirements are not complied with or for false declarations. Demerit points will also be imposed on employment agencies whose actions result in violation of the requirements by FDWs.

General precautions for employers and FDWs

MOM, Centre for Domestic Employees (CDE) and Foreign Domestic Worker Association for Social Support and Training (FAST) would like to share the following measures that employers and FDWs can adopt to protect themselves and their households.

Employers and FDWs are encouraged to practise good personal hygiene. FDWs can also help ensure that those under their care, including young children, practise good hygiene.

  1. Wash hands frequently with soap, especially before handling food or eating, or after going to the toilet;
  2. Cover one’s mouth and nose with a tissue when coughing or sneezing, and dispose of soiled tissue in the bin immediately;
  3. Avoid sharing food / drinks, utensils, toothbrushes or towels with others; and
  4. If one is feeling unwell or develops symptoms like cough or shortness of breath, to wear a mask and see a doctor immediately.
  5. Employers may wish to consider having everyone in the household, including the FDW, take their temperature at least twice a day, and check for any respiratory symptoms. If the FDW is unwell, please allow adequate rest after seeing the doctor. If possible, employers should consider arrangements to minimise contact between your unwell FDW and those under her care.

Caring for the vulnerable

For FDWs required to care for young children, elderly or those with illnesses or special needs, we encourage employers and FDWs to discuss additional precautions to be adopted. These include:

FDW rest day arrangements

  • Monitoring the health of those under her care closely and to highlight immediately any symptoms; and
  • Conducting regular temperature screening for those under FDW’s care.
  • In view of the introduction of social distancing measures, we strongly encourage FDWs to spend their rest day at home during this period.
  • We recommend that employers discuss with their FDWs to reach a mutual agreement on rest day arrangements:
    • If FDWs agree to spend their rest day at home, employers should not assign work to their FDW on the rest day.
    • If FDWs agree to forgo their rest days, employers must provide compensation in lieu of the rest day.
    • If FDWs have errands that they need to attend to on their rest day, they should be encouraged to take their rest day on a weekday, when public spaces are less crowded.
    • Employers should also encourage their FDWs to not gather in public areas should they be out.

Home leave

For FDWs who have plans to travel back home, we advise that employers and FDWs discuss and come to a mutual agreement for the FDWs to postpone home leave until the situation stabilises. Employers should inform FDWs that they would be subjected to the new SHN requirement upon return to Singapore if they travel back home.

We encourage employers and FDWs to maintain open communication with each other especially during this period. Visit MOH’s website at www.moh.gov.sg regularly to keep yourself updated on latest developments.

The advisory is available for download in the following languages: