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Advisory on continued medical support for migrant workers

Issued on 23 November 2020

  1. Through our continued vigilance and adherence to safe living measures, we have seen low number of COVID cases in dormitories over the past few weeks. However, we should not be complacent. As part of our continued effort in our fight against COVID-19, MOM will continue to take care and provide medical support for our migrant workers.

    Medical support available
  2. As an employer, you play a critical role in ensuring the health and well-being of your workers. To play your part, you should familiarise yourself with the medical support available for migrant workers and facilitate your workers’ access to medical attention.

    Medical centres
  3. Since 28 August 2020, the health needs of migrant workers have been served through medical centres. In order to provide better care for migrant workers, night consultations are also available at three Regional Medical Centres (6.30pm to 9.30pm) on top of their regular daytime operating hours. Please refer to Annex A for the full list of medical centres for migrant workers.
  4. Migrant workers with acute respiratory illness (ARI) e.g. fever, cough, running nose or sore throat will continue to receive medical care at no cost when they seek medical treatment at Regional Medical Centres for the time being.
  5. For all other conditions, consultation fees will continue to be at no cost too. However, from 4 December 2020, medication and treatment, including point of care testing (POCT) and routine panels for chronic diseases will be charged based on a schedule of fees and according to groups of conditions, as shown in Table 1. All other investigations, if clinically indicated, will also be charged. Employers are responsible for providing and bearing the cost of medical treatment for their migrant workers (Work Permit and S Pass holders).

    Table 1 - Schedule of fees
      Consultation Medication / treatment, including POCT and routine panels for chronic disease All other investigations
    Acute respiratory illness (ARI) Free Free Free for COVID-19 PCR swab test if clinical criteria is met.
    Acute Free $14 – $18 As charged.
    Simple chronic1
    Free $33 – $40
    As charged.
    Complex chronic2
    Free $43 – $55 As charged.
  6. When workers report sick at one of the regional medical centres, either you or the dormitory operators should call the Managing Agent in charge of the dormitory’s region. If your worker lives in a dormitory, transport will be arranged by the Managing Agent to and from the medical centres. If your worker resides in the community (i.e. HDB or Private Residential Premises), you should self-arrange transport on behalf of your worker.

    Telemedicine
  7. Migrant workers will also continue to be supported by telemedicine, which is available via the FWMOMCare mobile application. Telemedicine is available 24 hours a day. All telemedicine consultations will continue to be at no cost for the time being.
  8. Please share the information above with your migrant workers. Thank you for doing your part in caring for our migrant workers.

FOOTNOTE

  1. If patient has one chronic condition.
  2. If patient has two or more chronic conditions or one chronic condition with complications.