Payment services

• Composition Fines/Bills
• Notice of Accident/Medical Report/Notes of Evidence
• Work Injury Compensation Monies

Pay Fines and Bills

Payment Services User Guide	Download
Frequently Asked Questions	Download

Once the payment is successful, you will receive an online acknowledgment from the Ministry. There are no fees for using the e-payment service. If you have questions regarding e-Payment, please call us at 6438 5122 for clarifications.

Please ensure the following before you make online payments:

1. SingPass is required to access the portal. Please apply for a SingPass online if you do not have one.
2. If you have turned on the pop-up blocker for your web browser, please go to “Tools” / “Pop-up Blocker” / “Pop-up Blocker settings” and add the following URLs under the “Address of Web site to allow” field:

• For DBS/POSB Account holders: http://dbsd2pay.dbs.com
• For UOB Account holders: http://uniservices1.uobgroup.com
• For Citibank Account holders: http://www.citibank.com.sg
• For eNETS users: http://www.enets.com.sg

Bill reference number

For purchase of documents, once your request is approved, you will be informed of the bill reference number for you to make payment.

For payment of work injury compensation monies, you will be informed of the bill reference number in the Notice of Assessment that Ministry of Manpower issues to relevant parties involved in the claim.

Modes of e-Payment available

The available modes of e-payment via Workplace Safety and Health (WSH) eService include:

eNETS Debit

Make your payment from your bank account using your Internet Banking PIN and ID. The list of participating banks:

Participating bank	Account type	Email	Hotline
DBS	Personal (Savings or current)	contactgts@dbs.com	1800-111-1111
UOB	Personal (Savings or current)	helpme@uobgroup.com	1800-2222-121
Citibank	Personal (Maxisave or Ready Credit)		6225-5225

eNETS Credit

Make your payment using with credit or debit cards. The type of credit or debit cards that is supported via eNETS Credit is listed in the following table:

	Personal account	Corporate account
MasterCard debit card	Yes	No (except for Maybank debit card)
MasterCard debit card	Yes	Yes
Visa Electron debit card	Yes	No (except for DBS Business Advance card)
Visa credit card	Yes	Yes

Troubleshooting transactions

If you have made your payment but the bank has failed to process the transaction, you are advised to check with your transacting bank on the reasons for the failed transaction. After you have resolved the issue with the bank, try making
payment again using the same bill reference number.