Singapore Government
Ministry Of Manpower
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Closure of MOM's Customer Service Counters on Saturdays
With effect from 1 July 2009, MOM will close all customer service counters (Information Counter, E-Service Lobby and Work Pass Counters) at Havelock Road on Saturdays. MOM will remain open on Mondays to Fridays, 8.00 am to 5.30 pm to cater to the needs of our customers.



Locations


Ministry of Manpower
18 Havelock Road
Singapore 059764

The customer service counters operate from 8.00am to 5.30pm (Monday to Friday).
We are closed on weekends and public holidays.

The Q-ticket issuing times are as follows: 

Queue Type

  Service Description

Mon-Fri

Sat

1

Employment-related Advice

 

8am - 4.45pm

Closed with effect from 3 Jan 2009

U

Collect/Renew/Cancel S Pass and Work Permit

 

8am - 4pm

 

Closed with effect from 1 Jul 2009

H

Pay or Replace D/E (Green) card for Employment Pass and Related Pass

8am – 4.45pm

Closed with effect from 1 Jul 2009

F, A

Additional Services for Employment Pass/S Pass and Related Pass

8am - 4pm

 

Closed with effect from 1 Jul 2009

E

Collect/Renew/Cancel Employment/Dependant and Long Term Social Visit Pass

8am - 4pm

 

Closed with effect from 1 Jul 2009

L

Levy Enquiries

8am - 4.45pm

Closed with effect from 1 Jul 2009





Foreign Manpower Management Division and Occupational Safety and Health Inspectorate

Ministry of Manpower
120 Kim Seng Road
Singapore 239436





Work Pass Services Centre (WPSC)

Tanjong Pagar Complex
7 Keppel Road #02-27/29
Singapore 089053

Telephone


Areas
Telephone Numbers
General Enquiries
Tel: (65) 6438 5122
Service Quality
Tel: 1800 538 6930
Tel: (65) 6883 5885
MOM Officers
Key name of officer in the
Singapore Government Directory


The general enquiries hotline operates from:
• 8.30am to 5.30pm (Monday to Friday)
• 8.30am to 1pm (Saturday)

The hotline does not operate on Sunday and public holidays.

Quality Service Manager (QSM)
To tell us what aspects of our service you like, or to share an idea that can enhance our service, please send your feedback through the online feedback service.

Alternatively, please call us between 8.30am to 5.30pm from Monday to Friday. Our QSM hotline does not operate on Saturdays, Sundays and on public holidays.


Email


Send your enquiries or feedback to us using the online feedback service.


Fax


You may also choose to fax your enquiries to MOM.

Click here for information on our service standards.


FAQ


Get instant answers to your general enquiries and frequently asked questions with our FAQs (Frequently Asked Questions).


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Last updated on 26 Jun 2009 11:58:27