Singapore Government
Ministry Of Manpower
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FAQs
(Frequently Asked Questions)
 

Employers’ Orientation Programme

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The Employers' Orientation Programme (EOP) is a three-hour programme that provides employers with information on employing a Foreign Domestic Worker (FDW). It provides employers with a basic understanding of their role and responsibilities as employers. Guidelines on creating and maintaining a positive and productive working relationship with their FDW will also be shared.

Those who are employing FDWs for the first time must attend the EOP before submitting the FDW's Work Permit (WP) application. Failure to comply with this requirement will render the WP application unsuccessful. However employers who fulfill the exemption criterias may apply for exemption from attending the EOP.

Employers who apply for their fifth FDW within a 12 month period must also attend the classroom EOP. Failure to comply with this requirement will result in the rejection of their WP application.


 


Employers can choose to do the EOP in a classroom setting or online.

Employers must complete the EOP two working days before submitting their FDW's WP application. This is because records of EOP attendance will only be conveyed to us the day after employers have attended the EOP. Applications from employers submitted less than two working days after attending the EOP will be rejected.

Employers and Employment Agencies (EAs) must ensure that all the information submitted in the EOP registration and WP application forms are identical (e.g. identification numbers, name, date of birth). This will allow us to match the identification of the person who has attended the EOP with the WP applicant. Submitting different information in the EOP registration and WP application forms may result in the rejection of the WP application.

Registration for EOP can be made at the Ministry of Manpower (MOM)-stipulated training centre listed below:

 
 
A) Classroom EOP 
 
Singapore Polytechnic
 
 
Nation Employment Pte Ltd
Venue:
Continuing Education Centre
Department of Industry Services
Singapore Polytechnic
Room T10116, Blk T10
500 Dover Road
Singapore 139651
 
Venue:
135 Jurong East St 13
#05-317
Singapore 600135.
 
Language:
 
English
Language:
English / Mandarin
Course Fee:
$20.00
 
Course Fee:
$20.00
Duration:
3 Hours
 
Duration:
3 Hours
To register:-
To register:-
Walk-in registration at:
 
 
 
 
 
135 Jurong East St 13
#05-317
Singapore 600135
 
Contact No:
(65) 6772 1288
 
Contact No:
(65) 6665 8199
Operating Hours:
8.30am – 9.00pm
(Monday to Friday)
Operating Hours:
9.00am-9.00pm
(Monday to Friday)
 

 

 
B) Online EOP 
With effect from 21st May 2007, employers who wish to register for the Online EOP are required to use their Singpass to login.
 
Find out more information and application procedures on Singpass.
Language:
 
English
Course Fee:
 
$30.00
Contact No:
 
(65) 6772 1288


Registration for Online EOP This link opens in a new window

Apply Online
 

First-time employers who meet any of the following scenarios can be exempted from attending EOP.

Scenario A:

The employer either a) suffers a chronic medical conditions; or
                                b) is non-ambulant (eg.has a physical disability); or
                                c) is 60 years old and above and suffers physical discomfort
                          and a Sponsor or Representative of 21 years of age and above has attended EOP
                                on employer's behalf.


Scenario B:

The employer either a) suffers a chronic medical conditions; or
                                b) is non-ambulant (eg.has a physical disability); or
                                c) is 60 years old and above and suffers physical discomfort
                          and a Sponsor or Sponsor's spouse is/was an FDW employer.


Scenario C:

The employer either a) is expecting and the date of delivery is within a month's time; or
                                b) has delivered a child 1 month or less from the date of exemption
                                    application                              
                           and their spouse has attended EOP on their behalf.


Employers who have been advised by the MOM to attend the EOP due to frequent change of FDWs are not eligible for exemption.


Applying for Exemption from Attending Employers’ Orientation Programme (EOP)


To be granted exemption, employers must seek for exemption via online application. Application outcome will be notified immediately. Employers may ask another person to apply for exemption on their behalf.

Before proceeding with your application, please ensure the following information is ready :

  • Singpass ID;
  • Employer's personal particulars;
  • Sponsor's/Spouse's/Representative's personal particulars (Important: The identification number and name used in registering for the Programme must be identical to that cited in the application for exemption); and
  • EA's contact details (if applicable).

Important:

  • You must ensure that your Sponsor/Spouse/Representative has attended the EOP on your behalf two or more working days before submitting the exemption application.
  • If you have been granted exemption, you can only proceed with your WP application two or more working days after notification of your successful exemption application.

EOP Exemption Online unavailable
Please be informed that Employers' Orientation Programme (EOP) exemption online will not be available on Sunday, 26 October 2008 due to scheduled maintenance. Thank you.

EOP Exemption Online This link opens in a new window

For employers of Foreign Domestic Workers who wish to apply for EOP exemption

Retention of Documents for MOM’s Audit


If you have been granted exemption, please retain following documents for three months. This is for the ministry's audit purposes.

Exemption Criteria
Documents to be retained
a)  Employer is suffering from chronic medical conditions.
- Employer's NRIC/ Passport
- Sponsor's/ Sponsor's spouse's/ Representative's NRIC/ Passport
- Medical documents/ doctor's letter
- Sponsor's/ Representative's Certificate of Attendance of EOP (if applicable)
b) Employer is non-ambulant (e.g. physical disability).
c) Employer is 60 years of age or more and suffers from physical discomfort.
d) Expectant employer's expected date of delivery is within 1 month from date of exemption application or employer has delivered a child 1 month or less from the date of exemption application.
- Employer's NRIC/ Passport
- Spouse's NRIC/ Passport
- Birth Certificate of employer's child/ Doctor's certification of expected date of delivery
- Spouse's Certificate of Attendance of EOP
e) Employer's spouse/ex-spouse is or was an FDW Employer.
- Employer's NRIC/ Passport
- Spouse's/ Ex-Spouse's NRIC/Passport
- Marriage/ Divorce Certificate

  


Flowchart on Exemption Application Procedure This link opens in a new window

Download (24 Kb)
For queries on EOP Exemption, please email us at mom_peb@mom.gov.sg or call us at
(65) 6438 5122.

Our working hours are:
8.30am - 6pm (Monday - Thursday)
8.30am - 5.30pm (Friday)


Last updated on 24 Oct 2008 15:59:50