Important Information
| 1. SingPass is required for online registration. 2. An employee should be appointed as the EP Online account Administrative User (Admin User) and his/her particulars must be provided at the point of registration. 3. The person who logs in to register for the EP Online account must be the appointed Admin User. 4. The Admin User must obtain authorisation from the company/organisation concerned before registering for an EP Online account. 5. Online registration is not allowed if: · your appointed Admin User is already an EP Online User of another company's/organisation's account; or · your company/organisation does not have an Accounting and Corporate Regulatory Authority (ACRA) registration number*; or · your company/organisation has never applied for any Employment Pass/S Pass/Training Employment Pass/Letter of Consent before. 6. Each EP Online account is allowed one Admin User and up to 4 appointed employees to access the EP Online system. *For non-ACRA registered company/organisation, you can still register online using your Company ID. Please fax a Company ID Request Form to (65) 6296 2086. You will be informed of your Company ID via fax or email within 7 working days upon receipt of your request. | 1. An employee must be appointed as the EP Online account Administrative User (Admin User) when you register for an account. 2. Each EP Online account is allowed one Admin User and up to four appointed employees to access the EP Online system. |
Registration | 1. Register online for an EP Online account. (available from 8am to 8pm on Mondays to Fridays, 8am to 2pm on Saturdays, excluding Public Holidays). 3. Registration for an EP Online account is free-of-charge. * The processing time for Interbank GIRO application is about 4 weeks. Prior to the approval from the Bank for the Interbank GIRO account, payment for Work Pass Administrative Fees are to be made via eNETS Credit or eNETS Debit. | 1. Mail the following set of documents to EP Online Account Administration, Work Pass Applications Section, Work Pass Division, Ministry of Manpower, 18 Havelock Road, Singapore 059764: a) Application for EP Online Services Access form; and b) Declaration Form for EP Online User Agreement; and c) Application Form for Interbank GIRO, if you wish to use GIRO as the mode of payment for Work Pass administrative fees 2. Registration for an EP Online account is free-of-charge. |
Activation of EP Online Account | - Immediate, for registration via online mode; or - seven working days from the date of receipt of your application, for registration via manual application |