EP Online

EP Online provides faster processing times for applications and renewals of Employment Pass and S Passes. As much as 80% of all applications are processed within seven days. Users may also check the status of their applications online. Do register for an EP Online account now!

Login to EP Online, if your company/organisation already has an active EP Online account      with us.

EP Online is available from 8am to 8pm on Mondays to Fridays and 8am to 2pm on Saturdays, excluding public holidays.

Note: From 1 February 2010, only the following people are allowed to serve as admin or ordinary online account users on behalf of their employers:

   a)   Owners of companies or businesses who are Singapore Citizens (SC),  Singapore Permanent
         Residents (SPR) or EntrePass holders;
   b)   Employees of companies or businesses who are SCs or SPRs; and
   c)   Foreign employees of companies who are holding Employment Passes, Personalised
         Employment Passes (PEP), or S Passes.

• New application for Employment Pass (excluding Sponsorship scheme), S Pass*, Dependant's Pass, Long-Term Visit Pass, Letter of Consent and Training Employment Pass (not applicable to Employment Agencies);
• Renewal application for Employment Pass, S Pass, Dependant's Pass, Long-Term Visit Pass and Letter of Consent;
• Check application and renewal status;
• Issuance of S Pass; 
• Cancellation of Employment Pass, S Pass and related passes;  
• View rejection reasons for most of the unsuccessful applications; and
• Printing of application outcome letter, S Pass Issuance Notification Letter 
  

          *Business employers who have not applied for S Passes before are required to 
          have a company CPF Account for which Industrial Classification has been done. 

	Type of User
	For Companies/Organisations	For Employment Agencies
Important Information	1. SingPass and Unique Entity Number (UEN) are required for online registration. 2. An employee should be appointed as the EP Online account Administrative User (Admin User) and his/her particulars must be provided at the point of registration.   3. The person who logs in to register for the EP Online account must be the appointed Admin User. 4. The Admin User must obtain authorisation from the company/organisation concerned before registering for an EP Online account. 5. Online registration is not allowed if your appointed Admin User is already an EP Online User of another company's/organisation's account. For such cases, please register for your account using the manual application forms .   6. Each EP Online account is allowed one Admin User and up to four appointed employees to access the EP Online system.	1. An employee must be appointed as the EP Online account Administrative User (Admin User) when you register for an account.   2.  Each EP Online account is allowed one Admin User and up to four appointed employees to access the EP Online system.
Registration	1. Register onlinefor an EP Online account. (available from 8am to 8pm on Mondays to Fridays, 8am to 2pm on Saturdays, excluding Public Holidays).     2. Submit an Application Form for Interbank GIRO if you wish to use Interbank GIRO as the mode of payment for Work Pass administrative fees*.   3. Registration for an EP Online account is free-of-charge.              * The processing time for Interbank GIRO application is about four weeks. Prior to the approval from the Bank for the Interbank GIRO account, payment for Work Pass Administrative Fees are to be made via eNETS Credit or eNETS Debit.	1. Mail the following set of documents to EP Online Account Administration, Work Pass Applications Section, Work Pass Division, Ministry of Manpower, 18 Havelock Road, Singapore 059764:     a)       Application for EP Online Services Access form;   b)       Declaration Form for EP Online User Agreement; c)    For Employment Agency, a copy of licensee's NRIC (front and back); and   d)       Application Form for Interbank GIRO, if you wish to use GIRO as the mode of payment for Work Pass administrative fees   Download the above set of manual forms     2. Registration for an EP Online account is free-of-charge.
Activation of EP Online Account	- Immediate, for registration via online mode; or - Seven working days from the date of receipt of your application, for registration via manual application
Payment mode for Work Pass administrative fees	You may pay by either   1. Interbank GIRO; or 2. eNETS Credit/eNETS Debit

Please refer to the PC Configuration and Technical Guidelines before your first login to EP Online.

Please refer to FAQs and Step-by-Step Guide on account registration for further details on using EP Online.