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Renew, cancel or replace a Letter of Consent

Employers can cancel a Letter of Consent (LOC) or apply to renew it before it expires. Holders of LOCs can also request for a replacement if they lose their letters.

Who can renew Employer or appointed employment agency (EA).
How much it costs No application fee for LOC renewals.
How long it takes

For Dependant’s Pass holders: Within 3 weeks for most cases.

For LTVP or LTVP+ holders: 1 week. Some cases will take more time.

When to renew

For Dependant’s Pass (DP) holders, you can apply to renew the LOC when the Dependant’s Pass is renewed. You can apply to renew up to 6 months before the LOC expires.

For LTVP or LTVP+ holders, you can apply to renew up to 6 months before the LOC expires. Before applying, check that the LTVP or LTVP+ is valid for at least 3 months. If it is not, the pass holder needs to go to the Immigration and Checkpoints Authority (ICA) to renew the LTVP or LTVP+.

How to renew

Log in to EP Online to apply for renewal.

When to cancel Within 1 week after the LOC holder leaves the company.
Who can cancel Employer or appointed employment agency (EA).
How long it takes Cancellation is immediate.

You should seek tax clearance from the Inland Revenue Authority of Singapore (IRAS) before the pass holder leaves the job.

To cancel an LOC, log in to EP Online.

If you have lost your Letter of Consent, you need to report the loss and request for a replacement.

Last Updated: 13 November 2017