Long Term Visit Pass - Inform MOM
Loss of Pass
A Long Term Visit Pass (LTVP) holder should apply for a replacement card at the Employment Pass Services Centre (EPSC) if the Long Term Pass (LTP) card or the laminated Embarkation/Disembarkation card (Green Card) is lost.
The LTVP holder must make an e-appointment before visiting EPSC.
The Employment Pass Services Centre
The Riverwalk
20 Upper Circular Road, #04-01/02
Singapore 058416
The following documents are required:
- Pass holder's travel document/passport;
- A completed
Application Form for Replacement of LTP or Green Card;
- For Long Term Visit Pass holders replacing their Green Cards, a passport-size photograph of the pass holder with these
photograph specifications. (Note: You are advised to view the photograph specifications to ensure smooth processing of your card replacement request at the EPSC)
- An authorisation letter if a third party is submitting the application and collecting the replacement card on the Long Term Visit Pass holder's behalf; and
- The e-appointment confirmation slip.
Note: For loss of existing Green Card, the pass holder has to be present at EPSC for registration of the fingerprint and photo-image. (The new secure LTP Card will be issued as a replacement for lost Green Card requests.)
The pass holder is reminded to handle his/her Long Term Pass card or Disembarkation/ Embarkation card with care at all times. Please note that strict action will be taken against the employer and/or pass holder who are found making false declarations on the loss of the card.