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Advisory Services & Dispute Resolution Advisory Services

Advisory Services

You can find out more about your rights and obligations under the Employment Act here, or find the answers to your questions in our Q&A database.

If you require assistance on claims made under the Employment Act, you can call MOM Contact Centre at 6438 5122 or visit Appointment@MOM to book a 30-min appointment session with us.

Please note that we are unable to provide you with advice outside of the Employment Act, e.g. legal issues related to your contract, Work Pass or Work Injury matters.

On the day of your appointment, please bring along the following documents:

  • NRIC/Work Permit/Employment Pass (where applicable); and
  • Copies of employment contract, payslips, attendance records, letter of termination (if any) and other relevant documents related to the claim.

The advisory service on Employment Act is available from 8.30am to 5.30pm (Monday to Friday)

*If you are unable to attend your appointment, you are required to log on to Appointment@MOM to reschedule or cancel your appointment. Customers who have missed their appointments repeatedly will be denied access to future appointments.

You are also encouraged to use the eTools, such as:


Last updated on 17 February 2015 07:39:23