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MOM's vision, mission and values

Learn about the Ministry of Manpower’s mission and values and how these support the vision of building a Great Workforce and a Great Workplace for Singapore.

Vision

A Great Workforce. A Great Workplace.

Mission

To develop a productive workforce and progressive workplaces, for Singaporeans to have better jobs and a secure retirement.

Explanation

We aim to develop a great workforce and a great workplace. Singaporeans can aspire to real income growth, fulfilling careers and financial security, while we maintain a manpower-lean and competitive economy.

To achieve our vision and mission, we aim to enable companies to provide good jobs and Singaporeans to take up good jobs, to build a strong Singaporean core.

We will maintain a skilled foreign workforce to complement our local workforce.

We will also enable job opportunities for all, sustain wage growth and improve workplace conditions for the vulnerable.

We aspire to develop fair and progressive workplaces to ensure the well-being, health and safety of our workers.

We also aim to enable Singaporeans to achieve financial security and peace of mind for retirement.

We will not be able to achieve our vision and mission alone. We need to work closely with our tripartite partners, engage and co-create with our stakeholders.

Values

The four shared values of MOM guide the behaviours and actions of MOMers towards building a Great Workforce and a Great Workplace for Singapore.

These values are:

  • People-centredness
    MOM succeeds by placing people at the heart of our work and realise success through our people.
  • Professionalism
    We behave and act professionally and serve with integrity.
  • Teamwork
    We succeed through teamwork. Together, our whole is greater than the sum of our parts.
  • Passion for progress
    We are passionate about seeking progress as individuals and as an organisation.

Service principles

MOM adopts the H.E.A.R.T. principles in delivering service to our customers and stakeholders.

H.E.A.R.T. stands for:

  • (H)EAR them out.
    We listen to, understand and engage our customers and stakeholders.
  • Make it (E)asy
    We simplify our policies and processes to make it easy to understand.
  • (A)nticipate their needs
    We anticipate and make continuous improvements to meet the needs of our customers and stakeholders.
  • (R)espect every individual
    We accord respect to everyone who interacts with MOM.
  • Be (T)imely
    We strive to continually meet the service standard and promises made.